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Barclay Rae

Barclay Rae is an experienced Service Management consultant, analyst and writer. He has worked on over 700 assignments since 1994, and also writes blogs, research and papers on ITSM topics for a variety of industry organisations and vendors. He delivers strategic consultancy, as well as media analyst services. He is a co-host of the ‘Enterprise Digital’ Podcast. He is an ITIL 4 Lead Architect, Lead Editor of the ITIL 4 CDS publication, and a co-author of the ITIL Practitioner book with Axelos. He is also a co-author of the SDI SDC certification standards and a participant in the ISO/IEC 20000 revision. Barclay is a partner with SDI as a consultant and auditor and is engaged with CDW UK as Service Management Principal. Barclay was CEO of itSMF UK from 2015 – 2018.

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