Kirstie Magowan

Kirstie Magowan is the managing editor of IT Chronicles. Kirstie is an experienced journalist and publisher who has been working in the IT Service Management industry since 1999. Kirstie is a regular speaker at industry conferences globally.

Latest from Kirstie Magowan

  • 3D Printing – a Transformational Technology

    3D Printing – a Transformational Technology

    The rapid adoption of 3D printing globally is perhaps the most dramatic change in manufacturing since the industrial revolution of the 19th century. The evolution of 3D printing from a prototype to a highly advanced manufacturing technology has greatly boosted its uptake in Asia-Pacific. With mounting pressure from mass customization, alongside the need to reduce
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  • IT Modernization Key to Increasing Business Revenue

    IT Modernization Key to Increasing Business Revenue

    Research from Avanade reveals that businesses taking steps to modernize their IT in today’s digital world can expect to increase revenues by an average of 14 percent. In addition, updating and enhancing IT systems and approaches can reduce the cost of business operations by over 13 percent This study focused on investigating just how closely IT modernization
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  • Medtec Europe – Where Medical Technology Takes the Stage

    Medtec Europe – Where Medical Technology Takes the Stage

    Over 7,000 attendees and more than 600 exhibitors from 70 countries will be attending the Medtec Europe in April. Here they will have the opportunity to share, learn, and discover opportunities and solutions that will advance the medical technology industry. The even is taking place 4 – 6 April 2017 at the Messe Stuttgart, Stuttgart,
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  • Will a Robot Find me a Job? – The Rise of Artificial Intelligence in Human Resources

    Will a Robot Find me a Job? – The Rise of Artificial Intelligence in Human Resources

    AI a match for human recruiters Many people have been asking “will a robot take my job?” A recent competition may leave you asking “will a robot find me my next job?” Brilent’s artificial intelligence (AI) based talent recruitment software recently placed in the Top 3 against a field of 8 of the best human
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  • The Top 10 CX Trends in Customer Support for 2017

    The Top 10 CX Trends in Customer Support for 2017

    In 2016, the customer management services industry experienced rapid growth of game-changing technologies, fuelling digital transformation across the business. In 2017, creating effortless customer engagement and revolutionizing customer support will be the new imperative, allowing business to meet consumer expectations. According to Chris Lord, Global Head of Strategy and DigiCX for Hinduja Global Solutions (HGS),
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  • Workplace Modernization a High Priority in Europe 

    Workplace Modernization a High Priority in Europe 

    Investment in modernization a priority for many Just released research from Hexaware Technologies Limited, a global provider of Application, Infrastructure, BPS and Digital services, has revealed that nearly 63 percent of European businesses plan to make an investment in the modernization of workplace applications within the next two years. Close to three quarters of IT
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  • Healthcare IT Set for Growth

    Healthcare IT Set for Growth

    Trump Administration impacts Healthcare IT industry Healthcare-related IT is set for a boom according to international healthcare advisory company, VERTESS. The company is participating in the HiMSS conference in Orlando, Florida this week, where the impact of the new administration on the Healthcare IT industry will be a primary focus. Every sector of the healthcare
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  • Technology Developments for Space Exploration

    Technology Developments for Space Exploration

    Extending human presence deeper into the solar system NASA has just announced the two proposals that have been selected for the creation of multi-disciplinary, university-led research institutes focussing on the development of the technologies that will be critical to extending human presence deeper into our solar system. These new Space Technology Research Institutes (STRIs) will
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