Good customer service is all about providing positive, polite and timely responses to customers. It’s about solving customers’ problems and taking care of their needs
This is the final part in a trilogy of Digital Transformation stories. Written as screenplay scripts. Part 1 focused on the transformation of the IT employee.
More than ever, a customer-first mentality is vital in the IT field. Technology’s abundance leaves no room for excuses regarding the delivery of transparent data
Modern businesses operate in a digital environment. Every company, even those with a local client base and physical goods, needs an online presence for marketing