• An Opportunity to “Engage”

    An Opportunity to “Engage”

    The conference season is starting again and I am off to BMC Engage next week. It will be interesting to see and hear what is new at this giant of IT. I am lucky to be invited to events from industry-leading technology companies and this is one event that I would be crazy to pass
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  • To Speak Or Not To Speak

    To Speak Or Not To Speak

    The speaking dilemma of conferences is discussed Conferences, in general, are a great place to network, learn and, for a lucky few – speak. However, these conferences are not cheap to attend. There are many ways conferences attract attendees. Some say that it is the location, others the networking and even more are now saying
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  • The Power of Collaboration – ITx2016

    The Power of Collaboration – ITx2016

    A ‘cracker of a conference’ – Wellington, New Zealand, July 2016 Twelve IT organizations came together in Wellington New Zealand last week to hold what I would have to say was a real ‘cracker’ of a conference. One question that does need to be answered was posed by the first keynote of the conference, Ian Taylor
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  • Knowledge 16 was “Ah-mazing”

    Knowledge 16 was “Ah-mazing”

    Time flies… We arrived in Las Vegas for Knowledge® 16 on Sunday to work with some of our clients before the show and before we knew it, the Monday reception was upon us and then it seemed like we were packing up to leave for the airport. It was non-stop from beginning to end. Knowledge
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  • DevOps and ITSM – A Conversation with Gene Kim

    DevOps and ITSM – A Conversation with Gene Kim

    A highlight of Knowledge16 Last week the AllThingsITSM podcast team had the pleasure of recording interviews at Knowledge16 – The annual ServiceNow User conference in Las Vegas.There were a lot of conversations centred on DevOps, but one stood out for all of us. I have to say that one of the highlights for me, and
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  • Bring Your Own IT Innovation

    Bring Your Own IT Innovation

    It was David Cannon, in his excellent opening keynote at the Dutch Service Manager Day in March 2016, who triggered the idea for this post on IT innovation. David spoke about users who have a hunch that their current information systems could be used differently to achieve better results, but struggle to discover how. The
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  • DevOps in the Baltics

    DevOps in the Baltics

    Organizing DevOps Topconf’s second annual Baltic DevOps conference in Tallinn in May attracted 120 attendees who could choose between talks of a technical nature (which attracted 80% of the attendees), and talks about how to organize DevOps. As a member of the programme committee, I had advised about the content of the organizational track. We
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  • ITSM Knowledge is there for your taking

    ITSM Knowledge is there for your taking

    Once again, AllthingsITSM have been invited back to ServiceNow’s global user conference, Knowledge® 16 in Las Vegas  to record interviews with the “movers and shakers” of the IT and the ServiceNow® ecosystem. We are honored that this technology giant recognizes us as an integral part of bringing their message to the community at large through
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