Explore one of the most popular IT Service Management frameworks. ITIL is one of the most written and talked about topics in the ITSM community. ITIL helps organizations streamline the process of planning, selecting and implementing IT services to achieve specific business goals. Our articles cover key concepts and information related to ITIL.


ITIL + SDGs= Sustainable IT?

ITIL and SDGs = sustainable IT? is written and illustrated by Dr Tuuli Bell Figure 1: A change of perspective helps re-frame problems. Digital innovation

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Is ITIL Worth It?

For the past 30 years, the IT Infrastructure Library (ITIL) has been promoted as “the standard” for how IT organizations should operate. Companies have adopted

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