Practices
Implementing the best IT practices will help you establish a strong foundation for your business. Find articles on the latest framework developments, and best practices in IT that will give you insights on how you can automate, and improve your current process.
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ITSM Community: What Are We Trying to Achieve?
It’s a bright Autumn day and I’m walking around the neighbourhood that I know and care for like an old friend. An exhausted scrap of Atlantic storm has trundled in overnight. No serious damage, just a scruffiness about the place, some minor debris, a few of the smaller branches of the old oaks littering the
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Three Things Management Needs to Know About Stakeholders
They are an integral part of your business operations, and are part of every project you and your team manages; whether you want them to be there or not – stakeholders. Most stakeholders involved in ongoing projects or partnerships are clients, and maintaining their confidence to ensure the collaborative process continues is a major factor in
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The IoT Will Change the Future of Web Development
With the continuous evolution of technology and the changing demands from people and businesses, a lot of technologies have come and merged to make people’s lives easier. One of the tech solutions that has revolutionized the world today is the proliferation of IoT solutions. The internet has impacted every sphere of people’s lives. Furthermore, almost
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Social Media Platforms Provide More Value for B2C than B2B Companies
More business-to-consumer (B2C) companies value social media compared to business-to-business (B2B) companies, according to a new survey from Clutch, a leading B2B ratings and reviews firm, and Smart Insights. The findings indicate a growing consumer preference to make purchasing decisions based on their social activity, a reality that favors B2C companies. Nearly 60% of the B2C companies
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Applied vs. Generalized Artificial Intelligence – What’s the Difference?
Why it matters for enterprise IT There is no shortage of artificial intelligence (AI) related news making headlines. While some is about the rise of evil robots, others envision a post-work world where artificial intelligence renders human workers obsolete. These futuristic stories are entertaining, however they can make it difficult to rationalize the current state
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Build Trust through Communication to Create Your Team
Create a Culture Supportive of IT Teams Identifying and keeping great staff and members of your team, and making sure they stay on with the organization, is one of the most difficult challenges any manager will face. Even more daunting for IT and service desk managers is that they often face two obstacles related to
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Change Management – Now You Know What it is, it’s Time to get Started!
Congratulations! You know what change management is. Now it’s time to set up the process in your organization. There are essentially two ways to start the process. Using an input or trigger. Inputs to the change process are : “request for change” or a “change proposal.” A trigger can be an organizational event such as
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Going Green – The Importance of Digitalizing Environmental Data
Whatever we do today involves some sort of technological device. Think about it; when was the last time you didn’t look at a screen or had to do something digitally? Both at work and at home the digital presence is felt without a second thought; we just expect our touchscreen phones and other gadgets to
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