Engaged workers often have a constant desire to learn, which is a good reason to focus on cultivating a learning culture in your organization. Doing
The EU’s new General Data Protection Regulation – better known as GDPR – is now in force. Revolutionizing the data privacy landscape not just in
I think that most people would agree that service management is in the midst of a period of exciting and significant change. But are these
From politicians to businesses to sports teams to families, there is probably no greater challenge than that of establishing and maintaining good lines of communication.
Employees are moving away from traditional workstations with pre-installed apps. They’re creating their own ecosystems of apps on devices they choose for themselves and you’ll
Maybe few of us saw it coming, but today even the smallest small businesses are finding themselves in the crosshairs of would-be cyber-criminals and data
Security breaches involving the loss of personal data continue to feature, almost daily, in the media. These incidents impact business reputation and revenue. There seems
DevOps and Football – where is the connection? In 2016 we lost Johan Cruyff, one of the few true greats of modern football (read soccer
On June 28, I have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management (ITSM)
On June 28, I will have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management
Do you really think customers’ are valuable to your business? Yes or no? I would like to say ‘yes’. Yes! Customers’ are very important and
Ops have been attuned to the rhythms of IT, but Dev are breaking in with their own, much faster beat. Instead of trying to ignore
IT Chronicles