Implementing the best IT practices will help you establish a strong foundation for your business. Find articles on the latest framework developments, and best practices in IT that will give you insights on how you can automate, and improve your current process.
Engaged workers often have a constant desire to learn, which is a good reason to focus on cultivating a learning culture in your organization. Doing
I think that most people would agree that service management is in the midst of a period of exciting and significant change. But are these
From politicians to businesses to sports teams to families, there is probably no greater challenge than that of establishing and maintaining good lines of communication.
Employees are moving away from traditional workstations with pre-installed apps. They’re creating their own ecosystems of apps on devices they choose for themselves and you’ll
Maybe few of us saw it coming, but today even the smallest small businesses are finding themselves in the crosshairs of would-be cyber-criminals and data
Security breaches involving the loss of personal data continue to feature, almost daily, in the media. These incidents impact business reputation and revenue. There seems
On June 28, I have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management (ITSM)
On June 28, I will have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management
Do you really think customers’ are valuable to your business? Yes or no? I would like to say ‘yes’. Yes! Customers’ are very important and
Due to several factors — the tech and IT talent gap included — many organizations have begun outsourcing their IT platforms and systems. By outsourcing
People like me have been banging on for eons about the need to focus on the people side of change. But that drum is now
Social Media allows us to reconnect with old friends, keep in touch with family and friends from a distance and share information about ourselves. But,
IT Chronicles