• Real Time Employee Performance Monitoring

    Real Time Employee Performance Monitoring

    Good for Business or Bad for Morale? As seemingly every part of the world becomes interconnected, whether through the Internet of Things (IoT), artificial intelligence (AI) or next week’s hottest technology, more apps are being developed for the boss to act like and be perceived as Big Brother. One of these is WorkPuls. It certainly
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  • Fred Luddy – The E F Hutton of ITSM

    Fred Luddy – The E F Hutton of ITSM

    E F Hutton has nothing to do with ITSM. However, he was well known for a series of commercials created in the 1970s with the message “When E F Hutton talks, people listen”  When Fred Luddy, ServiceNow founder, walked out on the stage at Knowledge15 in Las Vegas last week, you could have been forgiven
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