Knowledge18 – Keep up with the Buzz by Following these Accounts

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Freshworks - Aiming to "Take over Las Vegas" during Knowledge18

Are you heading to Knowledge18 in Las Vegas this week? Or are you watching from afar and wanting to keep up with the latest ServiceNow happenings? The ITC team has come up with a list of the top 20 Twitter accounts you need to be following to keep up with the news from the event and the ServiceNow platform.

1.     Knowledge18

@Know365 is the official ServiceNow twitter account for its Knowledge events. Follow this account to get the official information and hear what is happening in Las Vegas

2.     Samuel Hall

@Samuelchall is the EMEA Corporate Communications Director for ServiceNow. Samuel tweets about ServiceNow news and events, we would expect him to be very active in the Knowledge18 stream

3.     DXC Fruition

@DXCfruition is a ServiceNow global strategic partner and will be presenting multiple sessions in Las Vegas this year

4.     ServiceNow Community

@nowcommunity will be having a busy week in Las Vegas, follow this account to keep up with what the experts have to say about the releases that will be announced in Las Vegas

5.     Duncan Egan

@Duncanegan works for ServiceNow in Sydney Australia and tweets about local and global events and general ServiceNow news

6.     Stave Apps

@staveapps develops enterprise applications on the ServiceNow platform and enables customers to go faster, further, and deliver more value with ServiceNow. Stave Apps will be delivering demonstrations at Knowledge18

7.     HGC Technologies

@thedancinglions – A ServiceNow Partner, HGC Technologies will be in Las Vegas with a 22-person team

8.     Crossfuze

@Crossfuze is a ServiceNow Gold Partner, offering a 90-day implementation guarantee. The Crossfuze team will be at Knowledge18

9.     Chris Pope

@Chris_Pope_NOW describes himself as Universe denting, dinosaur hunting, working for the greatest company that is @servicenow. Thought leader in financial services and public sector industries. Hopefully Chris will have some time to tweet while he is at Knowledge18!

10.  Dave Wright

@thewrightview works on driving strategy at ServiceNow. Dave tweets on IoT, user experience, AI and what’s next for cloud, as well as ServiceNow

11.  Andy Bailer

@Andybailer lives in Boston and works with ServiceNow partners as a regional partner manager

12.  Brian Hollandsworth

@ITSMBrian is an ITIL Expert educating the world about ServiceNow. Brian tweets about ITSM, interesting news, and some personal observations.

13.  James Neale

@James_Neale is co-CEO and ServiceNow architect at Whitespace Studios. Whitespace will be hosting a number of sessions at Knowledge18

14.  Paul Hardy

@PaulHardyUK is based in the UK and describes himself as a surfer, skateboarder and service management and ServiceNow thought leader, talking to audiences ranging from CxO to technical developers.

15.  Denise Boyer

@Deniseboyer is the global director of social media at ServiceNow. Denise is a Digital marketing and corporate communications professional with 15+ years of experience developing integrated communications plans and launching large-scale, multi-channel social media programs.

16.  IT Chronicles

The IT Chronicles team will be at Knowledge18 recording interviews with ServiceNow experts, partners and customers. Follow our account to feel the buzz of the event as it happens

17.  ServiceNow

Follow the global ServiceNow twitter account for the official word on announcements and releases coming out of Knowledge18

18.Nathan Firth

@Nathanfirth is the founder of NewRocket, a company formed two years ago, focused on ServiceNow’s Service Portal. Nathan is a web developer, UI designer and ServiceNow geek. He will be at Knowledge18 with the NewRocket team

19.  Farrell Hough

@FarrellHough is the General Manager ITSM, ITBM and ITAM at ServiceNow. Farrell is based out of San Diego and is certain to be very busy at Knowledge18

20.  Moogsoft

@Moogsoft builds human-centred technology that helps people and machines work together and find clarity in chaos. Moogsoft is empowering the new generation of ITOps and DevOps leaders. The Moogsoft team will be at Knowledge18


If there are other ‘must-follow’ accounts that we have missed, add them to the comments below and we will update the list








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Eric T. Tung

Eric T. Tung is the director of digital communications for GoTo Marketers, a top-rated social media strategist and consultant, and dad. He has worked with some of the leading companies in the world on digital communications and employment branding, and makes a mean smoked brisket. Eric is based in Houston, Texas, and you can find him on most channels as EricTTung.