Workplace Modernization a High Priority in Europe 

workplace modernisation

Investment in modernization a priority for many

Just released research from Hexaware Technologies Limited, a global provider of Application, Infrastructure, BPS and Digital services, has revealed that nearly 63 percent of European businesses plan to make an investment in the modernization of workplace applications within the next two years.

Close to three quarters of IT and HR managers interviewed in the Digital Workplace in Europe survey, conducted in in partnership with PAC, a leading market research and consulting firm, believe that their work environments have a strong or critical influence on business success.

More than 180 European IT and HR managers were surveyed, from a wide range of industries. They were asked about trends, investment plans and challenges related to workplace modernization.

An inside-out process

“Business transformation is an inside-out process with employees placed at the center of the journey. As many enterprises have realized its significance, they are implementing digitization at their workplaces before taking it across to their customers. PAC’s ‘Digital Workplace in Europe’ study resonates this trend and has brought out unparalleled insights related to digital initiatives that are followed by European companies,” says Girish Ravindran, Vice President, Infrastructure Management Services-Europe, Hexaware Technologies Limited.

Approximately 10 percent of companies in Europe responded that they were in the ‘early stage’ of workplace modernization, 52 percent are ‘on the way’ and 38 percent are perceived to be in the ‘advanced stage.’ Companies based in France and Belgium were shown to be ahead of the pack, particularly in mobility and cloud. Companies in Germany were not as far ahead, but they show a higher than average willingness to invest. An examination of the industries shows that the digital workplace is a hot issue not only in service industries, but also in the industrial sector, which has taken the requirements of industrial IoT (Internet of Things) into account as it expands its work environment.

Holistic design and service concept

“The digital workplace can only be successfully implemented if it is realized as a holistic design and service concept,” says Dr Andreas Stiehler, Principal Analyst for Digital Enterprise at PAC. “In addition, businesses should be prepared to take newer paths in strategy, design, management, operations, and support. While large investments are already being made in the procurement of modern workplace technologies, the implementation of the digital workplace as a holistic design and service concept is still in its infancy.”

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Kirstie Magowan

Kirstie Magowan

Kirstie Magowan is the managing editor of IT Chronicles. Kirstie is an experienced journalist and publisher who has been working in the IT Service Management industry since 1999. Kirstie is a regular speaker at industry conferences globally.