TFT13 – Barclay Rae – ITSM Goodness – Seven Steps to Success

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TFT13 - Daniel Billing - Small Room, Lots of Space

Continuing the ITSMGoodness theme of practical simple guidance. Barclay Rae goes through 7-simple steps that all practitioners can take to achieve success and deliver value. The goal is simple practical effective guidance, using knowledge from across the industry and frameworks – working together an industry to achieve Practical Unity.

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