Daniel Breston

Daniel has been described as an IT Improvement Detective because he searches for the reasons why things are not working and then finds ways to make IT services and operations better, easier, and more effective. This typically leads to real cost savings, but not by cutting staff. His desire to understand everything he can about the organizations he works with, by asking the right questions, led to the company name Qriosity being deeply curious is what differentiates Daniel and from other ITSM consultancy firms.