Automation
IT Automation enables organizations to be self regulating, reduce human errors, efficiently allocate resources, and immediately respond to mission critical problems. Get the latest information on IT Automation, and learn how it impacts your organization.
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Automation and the resurgence of soft skills
We’re entering a new era for the workplace. With the rise of automation software and its increasingly advanced capabilities, the way we work is evolving before us. But how exactly do future human workers fit into the automated workplace? The robotic rise is driving, perhaps conversely, a demand for humanity. As automation grows capable of
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Intelligent IT Automation: A Critical Success Factor for IT Management
IT Automation can save money, improve security, and increase productivity and satisfaction IT automation is easier than you think. What’s the most common IT-related task at almost every business? Creating or replacing a user password, a task that usually involves at least one interaction between a user and an IT support person. According to multiple
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The Last Mile to Automation – How Autonomous Vehicles Could Solve the Last Mile Delivery Problem
The race is on to bring autonomous vehicles to market. However, big tech and automotive companies around the world are competing not just to be the first to perfect the technology, but also to figure out the type of business model that will pave the quickest path to profitability – and solving the last-mile delivery
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FixStream and Cherwell Collaborate to Automate the Detection and Resolution of IT Issues
FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), and Cherwell Software, a global leader in enterprise service management, today announced a strategic collaboration designed to accelerate digital transformation. The two companies will integrate their technologies to provide customers with a next-generation IT Operations solution leveraging machine learning with workflow automation to help
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Artificial Intelligence Changing the Hotel Experience in South Korea with GiGA Genie
South Korea’s largest telecommunications company, KT Corp, is pioneering a new era in the hospitality industry with innovative artificial intelligence (AI) technology. KT opened the first hotel in the country offering artificial intelligence-assisted room services in Seoul, Novotel Ambassador Seoul Dongdaemun Hotels & Residences, last month. The company plans to open three similar hotels across the
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New Threats from Technology – and How IT People Can Help
Artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT) are transforming every aspect of life, from how we lock our doors to how we govern ourselves. Unfortunately, for every emerging technology, there are apparently those ready, willing, and able to misuse it to threaten or hurt others. Several recent reports from around
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Artificial Intelligence (AI) and Intelligent Automation – An “ATM” for IT?
On June 28, I was honored to be a guest speaker at a webinar hosted by Astound, purveyors of AI solutions designed to improve IT service management (ITSM). During my discussion with Rob Young, Astound’s Senior Director of Product Marketing, an analogy about intelligent automation occurred to me. The analogy seemed to resonate with Rob and
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General AI Comes Closer to Reality with Google Translate Discoveries
While the term “artificial intelligence” might conjure images of life-like robots walking the streets, the reality is that AI. already exists all around us in much more subtle ways. One such area in which AI is currently undergoing a revolution is in the online translation industry. The work here is bringing what is known as General AI
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