Automation
IT Automation enables organizations to be self regulating, reduce human errors, efficiently allocate resources, and immediately respond to mission critical problems. Get the latest information on IT Automation, and learn how it impacts your organization.
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xMatters and Dynatrace combine to bring AI-based Monitoring to Incident Management
Automation in the incident management space has revolutionized service management in recent years. Adding artificial intelligence into the mix greatly improves the ability of this automation to really deliver outstanding customer service. xMatters (www.xmatters.com), the integration-driven collaboration platform, has just announced a new integration with Dynatrace (www.dynatrace.com), an AI-based monitoring system, to enhance incident management
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Applied vs. Generalized Artificial Intelligence – What’s the Difference?
Why it matters for enterprise IT There is no shortage of artificial intelligence (AI) related news making headlines. While some is about the rise of evil robots, others envision a post-work world where artificial intelligence renders human workers obsolete. These futuristic stories are entertaining, however they can make it difficult to rationalize the current state
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Automation Potential Savior for Maritime Industry
The maritime industry is set to turn to automation and sophisticated technology to solve a global skills shortage. A perfect storm of retiring baby-boomers and the ongoing global economic downturn, are causing the number of skilled seafarers in the global industry to shrink dramatically, but attendees at Seatrade Offshore Marine & Workboats Middle East (SOMWME)
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Artificial Intelligence Changing the Face of Customer Service
The use of artificial intelligence in customer service is growing rapidly, and is seen as the way of the future for most retailers in an effort to both improve customer experience and reduce their customer service costs. Linc, a customer care automation platform today announced the release of its new research study, How AI Technology Will
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Disruptive Technologies set to Increase Tech Company Hiring
The expansion of IT into new disruptive technologies is expected to bring a boom of sorts to the IT job market globally in the coming years. To support emerging cognitive technologies such as cognitive computing, cognitive automation and robotics process automation, technology companies expect to increase hiring in several functions, including management, over the next
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Game changing Artificial Intelligence solutions launched at Microsoft Inspire
Artificial intelligence is a game changer for the enterprise. In a world where application choices continue to grow at a breakneck speed and applications can be configured in a myriad of ways, AI can step in and change the landscape. Digital Transformation will not succeed if users become bewildered by ever more software. Office 365
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Successfully Adopting Artificial Intelligence Essential for Business Success
Artificial Intelligence – A game changer Possibly the biggest game changer we are likely to see in the near future is artificial intelligence. Organizations that get on-board the AI train quickly will give themselves a huge advantage as this new technological revolution gathers speed. Businesses that successfully apply artificial intelligence (AI) could increase profitability by
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Artificial Intelligence Projected to Dramatically Boost Chinese Industry
Accelerating economic growth Artificial Intelligence is most certainly in a period of rapid growth and adoption. AI is opening new markets and opportunities for organizations globally, no more so than in the Chinese technology sector. New research from Accenture reveals that artificial intelligence (AI) could accelerate China’s economic growth rate from 6.3 percent to 7.9
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