• 5 Customer Service Tools to Boost Your Business

    5 Customer Service Tools to Boost Your Business

    Customer service has never been more crucial. In today’s highly-competitive business environment – much of which is now being battled out online – customer experience has become the number one business differentiator and driver of growth. Customers are looking for the ultimate experience when deciding which brands to buy from and do business with, and
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  • 5 Great Recruiting Tools You Need to Try

    5 Great Recruiting Tools You Need to Try

    The current recruitment challenges are many and varied, and require the use of great recruiting tools to overcome. The economy is strong, unemployment is low, and it’s becoming harder than ever to attract top-quality candidates to key positions. Hiring volume is also on the increase, with 61% of recruiters expecting to hire more people in
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  • Using AI and machine learning to accelerate digital transformation

    Using AI and machine learning to accelerate digital transformation

    The importance of IT’s role as a technology/business liaison has never been greater. Business leaders not only expect IT to provide technology leadership, but also to connect technology with business priorities. Transforming the workplace Digital transformation is not only about the optimization of externally facing customer interactions, it’s also about improving internal processes. MIT Sloan
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  • Is a Robot Going to Take Your Job?

    Is a Robot Going to Take Your Job?

    Quite Possibly… “One day a robot will take your job….” sound familiar? And if it is true, is it a good thing or a bad thing? In October of last year, the OMRON Corporation announced its LD series of autonomous intelligent vehicles (AIVs) which represent a significant step towards that elusive goal of human-machine harmony
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  • Breakthrough Natural Language Understanding Platform Introduced by datalog.ai®

    Breakthrough Natural Language Understanding Platform Introduced by datalog.ai®

    Artificial intelligence is a field where there is extensive research happening, and where competing organizations vie to bring advances to the market first. datalog.ai®, an artificial intelligence (AI) start-up that brings human-like conversation to bots, virtual assistants, IoT devices, and business applications, has achieved a major breakthrough in AI with its launch of the MyPollyTM platform.
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