AI
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Impact of AI in Supply Chain Management
Artificial intelligence (AI) in supply chain management is no longer about a future promise. There may be some variations in adoption across industries, but the technology is having a significant impact on how companies operate today. That’s the broad conclusion from KPMG’s 2020 Living in an AI World study. But is it possible to quantify
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What to expect from Artificial Intelligence in 2020 and beyond.
The term “Artificial Intelligence” was coined in 1955 by John McCarthy. This technology has been around for a while. However, we have seen a dramatic rise in its popularity and adoption in the last few years. From self-driving cars to chatbots – Artificial Intelligence (AI) is everywhere! According to the latest statistics on AI, the
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Does Technology Make Us More Alone?
Technology has made the world more “connected” than ever before. The internet, combined with all the nifty gadgets we use to plug in to it, has given us greater access to information, increased opportunities for interactions through social media, and enabled us to pay our bills, do our shopping, and even play games with people
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What Is Customer Experience, and Why Is Good CX So Important for Good Business?
Focus effectively on customer experience (CX) and your business will witness significant performance improvements across the top- and bottom-line. This is the key takeaway from a recent study by Forrester Consulting, which established that experience-led businesses have 1.6x higher brand awareness, 1.9x higher order values, 1.6x higher customer satisfaction rates, 1.7x higher customer retention rates,
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History of IoT: What It Is, How It Works, Where It’s Come From, and Where It’s Going
Not so long ago, the idea of connecting everything with everything may have sounded like some far-fetched futuristic idea – a bit of fun for science fiction enthusiasts, but not something we would likely experience in our lifetime. Then it started happening. The internet exploded across the world. Suddenly, everyone had a PC and we
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5 Ways to Reduce IT Costs
Reducing IT costs is something that all businesses in the digital age are having to contend with. Why? Because the modern IT department is an innovator – the driving force behind digital transformations, and the creation of new products, services, and opportunities to connect with more customers. According to a new report by Gartner, released
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How Your Role as a Marketer Will Evolve in the Coming Years
In the years before the internet exploded first into our homes, and then into our pockets, marketing was a very different beast than what it is today. Print advertising, traditional media direct mail and good old word-of-mouth amongst real (i.e. not “Facebook”) friends and family were pretty much the only options marketers had for spreading
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The Lack of Tech in Education Is Not Preparing Our Kids for the Future
Why do we send our children to school? To get them out of the house, out of the way? No – because we entrust the educational system to teach them how to become responsible, productive citizens, and equip them with the skills and knowledge needed for adulthood. So, why the lack of tech in education?
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