AI
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5 Ways to Reduce IT Costs
Rising IT costs are something that all businesses in the digital age are having to contend with. Why? Because the modern IT department is an innovator – the driving force behind digital transformations, and the creation of new products, services, and opportunities to connect with more customers. According to a new report by Gartner, released
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How Your Role as a Marketer Will Evolve in the Coming Years
In the years before the internet exploded first into our homes, and then into our pockets, marketing was a very different beast than what it is today. Print advertising, traditional media direct mail and good old word-of-mouth amongst real (i.e. not “Facebook”) friends and family were pretty much the only options marketers had for spreading
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The Lack of Tech in Education Is Not Preparing Our Kids for the Future
Why do we send our children to school? To get them out of the house, out of the way? No – because we entrust the educational system to teach them how to become responsible, productive citizens, and equip them with the skills and knowledge needed for adulthood. So, why the lack of tech in education?
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How AI Is Changing the Cybersecurity Landscape
Artificial intelligence (AI) is proving to be one of the most influential and game-changing technology advancements in the business world. As more and more enterprises go digital, companies all over the globe are constantly engineering new ways to implement AI-based functions into practically every platform and software tool at their disposal. As a natural consequence,
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5 AI Predications for 2019
2018 was another year of artificial intelligence (AI) mania, with machine learning and deep learning in particular hogging the headlines and grabbing the attentions of developers, businesses, commentators and consumers alike. And we shouldn’t expect the hype to die down any time soon. One day, of course, AI will become just another commonplace technology in
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Three predictions for enterprise artificial intelligence in 2019
“The pace of innovation has never been faster than it was yesterday and it will never be slower than it is today.” There’s no better way to describe how technology is disrupting work life… and no better way to describe how artificial intelligence (AI) is disrupting how technology is consumed. It was 7:00 PM on
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IT Chronicles Top 12 Blogs of 2018
At IT Chronicles, we publish a huge amount of IT- and business-focused content for our tens of thousands of monthly readers to enjoy, learn from, and get inspired. Our blogs range from timely thought-leadership articles to business software reviews, checklists and how-to guides, and cover everything from ITSM, digital transformation, AI, cybersecurity, and much more
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How AI Can Supercharge Customer Service
What separates a regular customer from a loyal brand advocate? Great customer service, that’s what. As such, it should be no surprise that many forward-thinking companies are already experimenting with artificial intelligence (AI) technology to improve their processes and service their customers better. Primarily, AI is currently being deployed in customer service as a means
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