AI
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Does Technology Make Us More Alone?
Technology has made the world more “connected” than ever before. The internet, combined with all the nifty gadgets we use to plug in to it, has given us greater access to information, increased opportunities for interactions through social media, and enabled us to pay our bills, do our shopping, and even play games with people
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What Is Customer Experience, and Why Is Good CX So Important for Good Business?
Focus effectively on customer experience (CX) and your business will witness significant performance improvements across the top- and bottom-line. This is the key takeaway from a recent study by Forrester Consulting, which established that experience-led businesses have 1.6x higher brand awareness, 1.9x higher order values, 1.6x higher customer satisfaction rates, 1.7x higher customer retention rates,
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History of IoT: What It Is, How It Works, Where It’s Come From, and Where It’s Going
Not so long ago, the idea of connecting everything with everything may have sounded like some far-fetched futuristic idea – a bit of fun for science fiction enthusiasts, but not something we would likely experience in our lifetime. Then it started happening. The internet exploded across the world. Suddenly, everyone had a PC and we
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5 Ways to Reduce IT Costs
Rising IT costs are something that all businesses in the digital age are having to contend with. Why? Because the modern IT department is an innovator – the driving force behind digital transformations, and the creation of new products, services, and opportunities to connect with more customers. According to a new report by Gartner, released
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How Your Role as a Marketer Will Evolve in the Coming Years
In the years before the internet exploded first into our homes, and then into our pockets, marketing was a very different beast than what it is today. Print advertising, traditional media direct mail and good old word-of-mouth amongst real (i.e. not “Facebook”) friends and family were pretty much the only options marketers had for spreading
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The Lack of Tech in Education Is Not Preparing Our Kids for the Future
Why do we send our children to school? To get them out of the house, out of the way? No – because we entrust the educational system to teach them how to become responsible, productive citizens, and equip them with the skills and knowledge needed for adulthood. So, why the lack of tech in education?
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How AI Is Changing the Cybersecurity Landscape
Artificial intelligence (AI) is proving to be one of the most influential and game-changing technology advancements in the business world. As more and more enterprises go digital, companies all over the globe are constantly engineering new ways to implement AI-based functions into practically every platform and software tool at their disposal. As a natural consequence,
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5 AI Predications for 2019
2018 was another year of artificial intelligence (AI) mania, with machine learning and deep learning in particular hogging the headlines and grabbing the attentions of developers, businesses, commentators and consumers alike. And we shouldn’t expect the hype to die down any time soon. One day, of course, AI will become just another commonplace technology in
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