Chirag Shivalker heads the Digital Content team at Hitech BPO. With 25+ years of experience in the outsourcing space, he writes about Automation, Data Management & Analytics, Robotic Process Automation (RPA), etc. Chirag’s contributions are full of insights and are inclined towards the importance of leaner, more productive, flexible and efficient business operations. An avid musician and instrumentalist; he considers himself to be gifted to be able to share music and bring smiles on faces. He can be found on Twitter & Facebook.
