Dominic Wellington
Dominic Wellington is Director of Marketing for Europe at Moogsoft, helping companies move adopt AIOps to streamline their IT Operations and become more agile and responsive to ever-changing demands. He has been involved in IT operations for a number of years, working in fields as diverse as SecOps, cloud computing, and data center automation.
Latest from Dominic Wellington
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Don’t Have A Meltdown Over ITOps
Once you’re done patching, take a moment to look at your IT processes, and consider how adding AI & Machine Learning could set you up to deal with the next emergency better. So, what are you doing about Meltdown and Spectre? In case you have been living under a rock (or are still recovering from
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Is Premature Automation Holding IT Operations Back?
Automation is great for taking care of routine tasks in IT Operations – but is it actually solving problems, or just hiding them temporarily? One of the great things about computers is how easily you can automate away anything that annoys you. Any time you find yourself doing something repetitive, there is usually a way
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IT at the Crossroads – More than Just Technology
Resolve the tension between rigid rules and empathetic welcoming of user requests One of the fascinating things about IT is that, if you dig into any issue that is more than trivially simple, you quickly find that technology is only one aspect – and sometimes not even the most important. Most problems can be conceptualised
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Shadow IT is in the Data Center – Time to Change
Enterprise IT has been living in the dark for too long. It’s time to step out into the light. When I have a conversation with IT professionals about their monitoring strategies, they usually relax, sit back in their chair, and assure me it’s all taken care of. When we dig into the details together, they
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Giving the Benefit of Hanlon’s Razor
There’s usually a good reason for things to be the way they are The first reaction when something goes wrong is often to cry: “look at what those idiots did!”. When British Airways experienced their recent power outage, everyone rushed to bike-shed what they had done wrong. Was it cost-cutting, was it out-sourcing and off-shoring,
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In ITSM, Agility is Nothing Without Control
Did you hear the news? It seems that reports of ITSM’s death have been greatly exaggerated! Let me caveat this sensational claim by saying that, if you are coming from the perspective of a ten-person team just getting started, and you don’t own any actual physical IT infrastructure apart from your bestickered MacBooks, I don’t
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How to Achieve True IT Agility – The Value of AIOps
Large organizations are like dinosaurs; it takes time for a message to make it all the way from the tail, where pain is felt, to the head, where decisions can be made, and back down to the tail. In IT Operations, which must react in real time to an environment that is evolving constantly, this
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AIOps and How It Will Transform IT Operations for the Next 10 Years
The model couldn’t keep up with the real world, so this is what we need to do instead IT Operations people tend to be, by and large, a cautious bunch. The unstated Rule One of the profession is “if it ain’t broke, don’t touch it”. There are very good reasons for this caution; nobody wants to
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