Mark Smalley

Mark Smalley, also known as The IT Paradigmologist, thinks, writes and speaks extensively about IT 'paradigms' – in other words our changing perspectives on IT. His current interests are the digital enterprise, IT operating models, value of IT, business-IT relationships, co-creation of value, multidisciplinary collaboration, working with complexity, and as the overarching theme, management of information systems in general. Mark is an IT Management Consultant at Smalley.IT and Ambassador at the ASL BiSL Foundation. Mark has spoken at 100+ events in 20+ countries.

Latest from Mark Smalley

  • DevOps in a Baltic business context

    DevOps in a Baltic business context

    One of the Open Space sessions at the DevOpsDays event in Riga in September 2017 was “Business-IT relationships”. Seeing as this is one of my enduring interests, I couldn’t resist attending. The guy who proposed the topic explained that it was born out of frustration with his dealings with business people. In order to get
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  • IT-Wise, Business-Foolish? Time to Look at the Bigger Picture

    IT-Wise, Business-Foolish? Time to Look at the Bigger Picture

    The IT industry invests heavily in finding better ways to deliver IT services. Yet the business only realises value from IT services when they make effective use of the information that IT services provide. And this is often not the case. But is IT the business’ keeper or does the buck stop when IT services
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  • A Journey from IT industry Guidance to Business Value

    A Journey from IT industry Guidance to Business Value

    If you read blogs, articles and books, and attend conferences and tradeshows, then you’re probably looking for IT industry guidance that you could use to improve your way of working and the services that you provide. But how do you assess how the guidance is going to contribute to your enterprise’s business goals? This ‘dependency
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  • IT4IT™ and BiSL® Next – guidance for the digital enterprise

    IT4IT™ and BiSL® Next – guidance for the digital enterprise

    As the ambassador-at-large for the ASL BiSL Foundation, a non-profit, professional membership organization, I’m tasked with building bridges between IT-related communities in order to explore where our ASL® and BiSL® frameworks add value. As such, I participate in The Open Group’s IT4IT Forum and have contributed to several IT4ITTM publications. I’m enthusiastic about what IT4IT
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  • Business – IT Relationships

    Business – IT Relationships

    Behave Yourself…Or Else! When I contributed to GamingWorks’ book ‘ABC of ICT’ in 2007, little did I imagine that, ten years later, I’d be writing about the series of business-IT behaviour workshops that I have conducted across more than ten countries, and how my participants’ opinions relate to the top ten issues according to the
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  • Theory of Constraints and Practices of DevOps

    Theory of Constraints and Practices of DevOps

    DevOps is grounded in the Theory of Constraints that focuses on identifying and improving the weakest link in an organization’s value chain. Yet DevOps only improves part of the IT value chain. What about the functional requirements, value realization by the users, and the relationship with IT’s business partners? What is your biggest bottleneck? Is
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  • Digital Delivery by Charles T. Betz – A Book Review

    Digital Delivery by Charles T. Betz – A Book Review

    Digital Deliverance I’ve known Charlie Betz for quite a while and have always regarded him as one of our industry’s most rigorous thinkers and eloquent communicators, and his latest book, Digital Delivery hasn’t changed my mind. I was both flattered and apprehensive when Charlie asked me to review it. Flattered because there are more qualified
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  • IT-Business Value chains revisited

    IT-Business Value chains revisited

    IT-Business Value Chain Have you ever felt frustrated that business people don’t understand the value of your work in IT? I certainly have and this was the reason why I spent some time thinking about how to translate the value of IT services to a business context. I wrote a blog on the topic in
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