Mark Smalley

Mark Smalley is an IT Management Consultant at Smalley.IT and is specialized in application management and business information management. He is affiliated with the non-profit ASL BiSL Foundation, APMG International, GamingWorks and AllThingsITSM. Mark is an inaugural member of the industry initiatives SMCongress and Taking Service Forward. Also know as The IT Paradigmologist, Mark has spoken to thousands of IT professionals at more than 100 events on 4 continents. Connect with Mark on LinkedIn and Twitter @marksmalley.

Latest from Mark Smalley

  • Business – IT Relationships

    Business – IT Relationships

    Behave Yourself…Or Else! When I contributed to GamingWorks’ book ‘ABC of ICT’ in 2007, little did I imagine that, ten years later, I’d be writing about the series of business-IT behaviour workshops that I have conducted across more than ten countries, and how my participants’ opinions relate to the top ten issues according to the
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  • Theory of Constraints and Practices of DevOps

    Theory of Constraints and Practices of DevOps

    DevOps is grounded in the Theory of Constraints that focuses on identifying and improving the weakest link in an organization’s value chain. Yet DevOps only improves part of the IT value chain. What about the functional requirements, value realization by the users, and the relationship with IT’s business partners? What is your biggest bottleneck? Is
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  • Digital Delivery by Charles T. Betz – A Book Review

    Digital Delivery by Charles T. Betz – A Book Review

    Digital Deliverance I’ve known Charlie Betz for quite a while and have always regarded him as one of our industry’s most rigorous thinkers and eloquent communicators, and his latest book, Digital Delivery hasn’t changed my mind. I was both flattered and apprehensive when Charlie asked me to review it. Flattered because there are more qualified
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  • IT-Business Value chains revisited

    IT-Business Value chains revisited

    IT-Business Value Chain Have you ever felt frustrated that business people don’t understand the value of your work in IT? I certainly have and this was the reason why I spent some time thinking about how to translate the value of IT services to a business context. I wrote a blog on the topic in
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  • IT Architecture – is it just an Illusion?

    IT Architecture – is it just an Illusion?

    The role of architecture in IT I don’t think that anybody would argue with the statements that: Requirements are the input for design activities that result in a design of an Object Design is the input for construction activities that result in an Object that conforms to Requirements But where does Architecture fit into the
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  • DevOps is Fun But Non-Functional

    DevOps is Fun But Non-Functional

    Please don’t throw things at me! It sounds a bit odd but I’ve come to the conclusion that DevOps is fun but non-functional. Before you start throwing rotten tomatoes at me, as was the case with one of my other DevOps blogs, Kill DevOps, please let me explain. There aren’t many decent definitions of DevOps
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  • DevOps Disambiguation

    DevOps Disambiguation

    DevOps is many things Being at the top of the hype-cycle, there’s lots of stuff being written about DevOps versus various standards, frameworks and religions. Most of it isn’t really helpful because the author isn’t clear about what he or she means by “DevOps”. Is it a bird? Is it a plane? Well, yes –
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  • Devopathy – beware adding dogma to DevOps

    Devopathy – beware adding dogma to DevOps

    Devopathy is a system of alternative DevOps practice created at the top of the DevOps hype cycle by nefarious vendors and consultants, based on their doctrine of like cures like (similia similibus curentur), a claim that an approach that causes the symptoms of a disease in healthy information systems would cure similar symptoms in sick
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