Close this search box.

Mark Smalley

Mark Smalley is a writer, speaker, trainer, consultant and bridge builder at Smalley.IT. Also known as The IT Paradigmologist. He helps people discover where they are and to visualize where they want to be. His main area of interest is the management of IT systems and services. Mark is a contributor to bodies of knowledge such as ASL, BiSL, BRM, COBIT, DevOps, IT4IT, ITIL, VeriSM and XLA. He has spoken at hundreds of events in more than thirty countries.

Latest Topics In Mark Smalley

IT Architecture
the message from project chicken is that you need to understand what you are actually looking for from the end result of your project
Is it time to have a provider satisfaction survey?
service ain't over until the fat lady sings
Review of Digital Delivery by Charles T. Betz
Managing conference calls with participants from different cultures requires skill
Theory of constraints and DevOps
As a consumer and citizen, I deal with public and private organizations via their digital holograms.

Explore our topics

Explore our topics