
IT Architecture – is it just an Illusion?
The role of architecture in IT When you are considering IT Architecture I don’t think that anybody would argue with the statements that: Requirements are
The role of architecture in IT When you are considering IT Architecture I don’t think that anybody would argue with the statements that: Requirements are
Project Chicken From time to time, particularly at project management conferences, I tell a little story about when my father, in his late eighties, decided
A case for Service Provider Satisfaction Surveys By now we’ve got used to service providers sending us emails with customer satisfaction surveys. Some are short
Most of us live in a service-dominant economy, yet we still think about services in goods-dominant terms that emerged from the industrial revolution. An example
The term ITSM is misleading. Depending on who is managing IT services, and from which perspective, ITSM takes on various guises. If you’re a tool
Digital Deliverance I’ve known Charlie Betz for quite a while and have always regarded him as one of our industry’s most rigorous thinkers and eloquent
A frustrating activity In a fascinating talk at a PMI conference in Warsaw in 2015, Eva Johnsson mentioned the phenomenon of frustration in international conference
DevOps is grounded in the Theory of Constraints that focuses on identifying and improving the weakest link in an organization’s value chain. Yet DevOps only
There’s an interesting parallel between Zen and DevOps. This is best illustrated by a kōan. Just to refresh your memory, a kōan is a story,
The concept of the digital enterprise has been on my mind for quite a while. As a consumer and citizen, I deal with public and
Please don’t throw things at me! It sounds a bit odd but I’ve come to the conclusion that DevOps is fun but non-functional. Before you
DevOps is many things Being at the top of the hype-cycle, there’s lots of stuff being written about DevOps versus various standards, frameworks and religions.
IT Chronicles