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Mark Smalley

Mark Smalley is a writer, speaker, trainer, consultant and bridge builder at Smalley.IT. Also known as The IT Paradigmologist. He helps people discover where they are and to visualize where they want to be. His main area of interest is the management of IT systems and services. Mark is a contributor to bodies of knowledge such as ASL, BiSL, BRM, COBIT, DevOps, IT4IT, ITIL, VeriSM and XLA. He has spoken at hundreds of events in more than thirty countries.

Latest Topics In Mark Smalley

Plaque For Alfred Nobel In Stockholm
Business value is only realized after project closure, when the system is actually used
Chances are that your enterprise is a Digital Enterprise, whether you realise it or not
Giving customers a place to discuss their ideas for IT innovation can give real business advantage
Mark takes the opportunity to chat with Aale Roos about ITSM and related topics
There is a lot to learn in a workshop by Charles Betz at this year's itSMF Norway conference
When it comes to product ownership, it takes two to tango- the business and IT
Cookies Factory
Sensing Supernatural Energy
Excellent knowledge sharing from Service Manager Day 2016

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