Learn about service and configuration management tools that can be used to improve user experience. Imagine being an employee who relies on your laptop to
What is configuration management? People (at least some people) have always been aware that knowing where things are and how things work together are good
Some Pros and Cons about implementing Configuration Management In order to discuss the Pros and Cons of anything, you must first establish and agree upon
ITSM and a program office’s stewardship of its adoption within an organization, is a key element in the Information Technology Department’s goal of becoming a
Get in, go fast, crash quick…Who cares where you’re going! Speed and aggressiveness have been the approach for many organizations trying to “implement” Configuration Management;
Top 3 change management initiatives we forget to leverage for business benefit Sometimes it is easy to lose track of why we are performing a
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