• ITSM Frameworks: Search and Trends on Google

    ITSM Frameworks: Search and Trends on Google

    ITSM Frameworks: Search and Trends on Google Information Technology Service Management (ITSM) is very backbone of IT, and indeed the business at large. Encompassing all the activities, policies, and processes an organization uses for deploying, managing and improving IT service delivery, ITSM is the art of making a business run. The artists are the IT
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  • The Future of IT Operations

    The Future of IT Operations

    We are now living in a digital economy. Organizations all over the globe are turning their much of their focus away from producing physical assets, and towards designing and developing digital products and services that either complement or completely replace their physical predecessors. Digital transformation initiatives are at the very top of business agendas across
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  • Unpacking Enterprise Architecture and Agile

    Unpacking Enterprise Architecture and Agile

    Christopher Armstrong, president of Sparx Services North America, unpacks the loaded topics of Enterprise Architecture and Agile and the ways industry standards can help companies achieve their agile ambitions. Christopher is a well-known enterprise architecture thought leader and contributor to industry standards including: TOGAF, UML, ArchiMate, SysML, BIZBOK Guide to Business Architecture and TM Forum
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  • IT Chronicles Top 12 Blogs of 2018

    IT Chronicles Top 12 Blogs of 2018

    At IT Chronicles, we publish a huge amount of IT- and business-focused content for our tens of thousands of monthly readers to enjoy, learn from, and get inspired. Our blogs range from timely thought-leadership articles to business software reviews, checklists and how-to guides, and cover everything from ITSM, digital transformation, AI, cybersecurity, and much more
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  • Continuous Delivery Vs. Application Release Automation

    Continuous Delivery Vs. Application Release Automation

    I am often asked, “if we are using a continuous integration server and adopting a continuous delivery pipeline, why do I need application release automation (ARA)?”  Good question.  In a nutshell, continuous delivery (CD) is a process, and ARA is part of the CD tool chain.  It is best to think of CD as a
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  • Holiday Tech Freezes – Stay C.A.L.M ( Culture, Automation, Lean, Measurement )

    Holiday Tech Freezes – Stay C.A.L.M ( Culture, Automation, Lean, Measurement )

    “Spokojnych swiat” – is one of most popular Christmas wishes in Poland. In English it means “We wish you a calm and peaceful holiday season”. However, when we try to imagine the atmosphere in an IT department of a medium or large company during December and early January, it rarely is quiet and peaceful. Specialists
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  • DevOps is Fun But Non-Functional

    DevOps is Fun But Non-Functional

    Please don’t throw things at me! It sounds a bit odd but I’ve come to the conclusion that DevOps is fun but non-functional. Before you start throwing rotten tomatoes at me, as was the case with one of my other DevOps blogs, Kill DevOps, please let me explain. There aren’t many decent definitions of DevOps
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  • Are We Finally In The Cloud?

    Are We Finally In The Cloud?

    A ‘cloud-first’ way of working Twenty years ago Sean O’Sullivan and George Favaloro predicted a world where cloud computing was the norm and the world would look to cloud first, rather than considering in-house service options. ServiceNow commissioned ReRez Research (Dallas) to conduct a survey which targeted 1,850 respondents in seven countries, on four continents. They
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