The Shiny New Thing That Really Helps
We wrote the ABC of ICT (Attitude, Behavior, Culture) book (and card set) back when dinosaurs ruled the Earth and IT people were called ‘Technoids’.
Paul Wilkinson
April 6, 2022
ITIL4
The Shiny New Thing That Really Helps
We wrote the ABC of ICT (Attitude, Behavior, Culture) book (and card set) back when dinosaurs ruled the Earth and IT people were called ‘Technoids’.
Paul Wilkinson
December 8, 2021
Service Management in a Changing World
I think that most people would agree that service management is in the midst of a period of exciting and significant change. But are these
Erin Casteel
September 3, 2018