• Giving the Benefit of Hanlon’s Razor

    Giving the Benefit of Hanlon’s Razor

    There’s usually a good reason for things to be the way they are The first reaction when something goes wrong is often to cry: “look at what those idiots did!”. When British Airways experienced their recent power outage, everyone rushed to bike-shed what they had done wrong. Was it cost-cutting, was it out-sourcing and off-shoring,
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