• Skills to List on Resume for Customer Service

    Skills to List on Resume for Customer Service

    Customer service is one of the most important departments in any business. Customer service personnel are responsible for providing one-to-one support, guidance, and assistance to customers to ensure they have an easy and enjoyable experience with a company. Today, the role extends far beyond traditional telephone support to include email, webchat, text message, and social
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  • How Many Skills to List on Your Resume?

    How Many Skills to List on Your Resume?

    Maybe you’ve just graduated. Maybe it’s time for a career change. Maybe a position at an exciting and forward-thinking company has just been posted on LinkedIn. Maybe you’re looking for a higher salary. Either way, it’s time to dig out your resume and get ready to start crafting your application. And so here comes the
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  • Automation and the resurgence of soft skills

    Automation and the resurgence of soft skills

    We’re entering a new era for the workplace. With the rise of automation software and its increasingly advanced capabilities, the way we work is evolving before us. But how exactly do future human workers fit into the automated workplace? The robotic rise is driving, perhaps conversely, a demand for humanity. As automation grows capable of
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