strategy

The Cynefin framework provides a crossroads where incident management and strategy can meet

Strategic Incident Management

The intersection between operations and strategy When most people hear “incident management”, something operational comes to mind. Like restoring IT services after a glitch in

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IT Strategy

IT Strategy: Where are we going?

How innovative is your IT organization? Are you looking at ways to embrace current technologies and use them to make your business or organization more competitive in

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