Adam Holtby

Adam Holtby is responsible for researching and developing Ovum's research on IT service management and enterprise mobility. Adam is involved in the planning, coordination, and development of various ITSM and enterprise mobility research deliverables, including: enterprise case studies, detailed technology audits and assessments, and insight papers developed to help practitioners in refining and developing their IT and digital transformation strategies. Adam recognizes that people are ultimately the drivers of successful IT operation and transformation efforts. Throughout his professional career, understanding and applying practices that can help better enable people has been a constant value to Adam.

Latest from Adam Holtby

  • ITSM Will Play a Key Role in Digital Transformation Initiatives

    ITSM Will Play a Key Role in Digital Transformation Initiatives

    Objectives are to drive employee productivity and improve innovation Advancing how employees collaborate, as well as recognizing and acting on improvement initiatives, and improving productivity are key objectives of any digital transformation effort. A recent survey (September 2015) of digital transformation conducted by McKinsey reported that just over half of respondents identified improving existing business
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