Adam Holtby is responsible for researching and developing Ovums™research on IT service management and enterprise mobility.
Adam is involved in the planning, coordination, and development of various ITSM and enterprise mobility research deliverables, including enterprise case studies, detailed technology audits and assessments, and insight papers developed to help practitioners in refining and developing their IT and digital transformation strategies.
Adam recognizes that people are ultimately the drivers of successful IT operation and transformation efforts. Throughout his professional career, understanding and applying practices that can help better enable people has been a constant value to Adam.
