Beth is an experienced knowledge management and service innovation professional having worked for technology based companies for over 30 years. Experience in IT Service Management began at Texas Instruments, developing and marketing training programs for TI products. The call to adventure led her to Telecom NZ as Manager Internal Services followed by extensive IT experience in NZ Telecoms, Financial Services, Tourism, Higher Education and IT Sales. As Management Consultant, her focus is on development of intelligent IT practices using knowledge as a means to deliver customer value and achieve customer success. Other passions include New Zealand’s wild outdoors.
Latest from Beth Coleman
How quickly can any organization respond to and avert a material threat to the life of the business? When John Soza, CEO of XYZ Ltd. read in BBC News about the Meltdown and Spectre bugs, he immediately contacted Susan Excello, CIO, asking, ‘What’s the risk? What’s the impact? Is our data safe? What else must