Matt Hooper
Matt Hooper is the ITSM Product Evangelist at LANDESK. He is an industry advocate for Service Management strategies and best practices around Enterprise Service Management. For over 20 years Matt has instituted methodologies for business intelligence and optimization. Leveraging technology to drive business outcomes, he has built an industry reputation for his highly effective approach to creating value through Service Management. Matt is active on Social Media known as @VigilantGuy, and co-hosts the weekly podcast: Hacking Business Technology. HackBizTech.com
Latest from Matt Hooper
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CSI – Buy One Get One
That’s right for unlimited time buy one CSI and you get a second free… (Yeah, I won’t give up my ITSM skills to be in sales anytime soon.) The reality is though, that for every CSI initiative you embark on, you get an additional benefit. Every aspect of ITSM deals with two fundamental areas of
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