Michael Dortch
As an IT industry analyst, consultant, journalist, and marketer, Michael Dortch has been translating “bits and bytes” into “dollars and sense” for four decades. Learn more at www.mchaeldortch.com.
Latest from Michael Dortch
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Artificial Intelligence (AI) and Intelligent Automation – An “ATM” for IT?
On June 28, I was honored to be a guest speaker at a webinar hosted by Astound, purveyors of AI solutions designed to improve IT service management (ITSM). During my discussion with Rob Young, Astound’s Senior Director of Product Marketing, an analogy about intelligent automation occurred to me. The analogy seemed to resonate with Rob and
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TWiTIoT: This Week in The Internet of Things – Mo’ IoT, Mo’ Problems
Greetings, and welcome. This week, news of industrial IoT (IIoT) growth and IoT options to come, and new research into IIoT and IoT cybersecurity risks. As always, your thoughts, reactions, and suggestions welcome. Just send a quick email to medortch@dortchonit.com. And if you aren’t already doing so, please check out “DortchOnIT’s Industrial Internet of Things
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Turn Information into Knowledge with Collaborative Curation
On June 28, I have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management (ITSM) analyst at IDC, for a webcast. We’ll be discussing the impact of artificial intelligence (AI) and advanced automation on IT. I think it will be a lively and provocative 45
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TWiTIoT: This Week in The Internet of Things – the IoT-Enabled Hotel, and Beer on Demand!
Greetings, and welcome. This week, as the Northern Hemisphere’s summer solstice arrives, so do new IoT solutions, for the hospitality industry and for thirsty fans of music festivals and sporting events. As always, your thoughts, reactions, and suggestions welcome. Just send a quick email to medortch@dortchonit.com. And for more on the IoT and IIoT, check
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Business Knowledge Optimization: The “Next Big Idea” in Collaboration
On June 28, I have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management (ITSM) analyst at IDC, for a webcast. We’ll be discussing the impact of artificial intelligence (AI) and advanced automation on IT. I think it will be a lively and provocative 45
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TWiTIoT: This Week in The Internet of Things – IoT Growth Slow in Manufacturing, Rapid in Retail
Greetings, and welcome. This week, a survey finds manufacturers largely unready for the IoT, while research from multiple sources paints a far more optimistic picture of IoT in retail. As always, your thoughts, reactions, and suggestions welcome. Just send a quick email to medortch@dortchonit.com. And for more on the IoT and IIoT, check out “DortchOnIT’s
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Align Collaboration, Communication, and Business Processes – In 12 Sentences!
On June 28, I will have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management (ITSM) analyst at IDC, for a webcast. We’ll be discussing the impact of artificial intelligence (AI) and advanced automation on IT. I think it will be a lively and provocative
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TWiTIoT: This Week in The Internet of Things – Every IoT Device A Security Risk?
Greetings, and welcome. This week, a look at some research conducted earlier this year that you may have missed and that underscores recent reports of IoT-borne cybersecurity threats. One survey finds serious and easily exploitable cybersecurity risks in almost every available type of IoT device. Another attempts to scope the risk – and highlights the
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