Defining metrics for software development, and for post-delivery maintenance in modern software development is important for continual improvement. These software development metrics should include software
Developing software can be very serious, but it can also be fun. There are many examples of software development fun, ranging from the jokes that
If you are interested in moving into or progressing your DevOps career, the odds are you will need success at a job interview. Just because
There are lots of tools that you can use to help you provide great service to your customers, including Customer Relationship Management (CRM) systems, service
In order to survive in today’s highly competitive marketplace, every organization must deliver good customer service. In fact, if they what to continue to grow
Writing about software tools is always a dangerous game. By the time you have researched, written, proofed, and published your work, it is inevitably out
By now, we are all familiar with the axiom that 90% of startups fail, often within the first year. With the odds seemingly stacked so
The concept of EdTech – a portmanteau of “education” and “technology” – has evolved considerably since the days when things like free laptops and massive
Governments are mandating mass quarantines, shelter-in-place, and social distancing at a scale never seen before in human history. Companies are responding by closing offices and
The Coronavirus and the COVID-19 disease that is caused by it are having profound and widespread impacts across the global economy. As companies, governments, and
Will my job be automated? It’s a question that nearly all of us should be asking ourselves as AI and automation technologies continue to advance,
Welcome to the third installment of our robotic process automation (RPA) series. In Part 1 we learned what robotic process automation is, discussed its benefits,
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