William Goddard

William Goddard is the founder and Chief Motivator at IT Chronicles. His passion for anything remotely associated with IT and the value it delivers to the business through people and technology is almost like a sickness. He gets it! And wants the world to understand the value of being a technology focused business in a technological world.

Latest from William Goddard

  • I looked in the ITSM rear view mirror for AllthingsITSM

    I looked in the ITSM rear view mirror for AllthingsITSM

    Here is what I saw What an amazing year for the team at AllThingsITSM. What started as a spontaneous chat with a few industry legends at Fusion14,  with the audio recorded on an iPhone 4, video captured with the laptop webcam and with a backdrop of different vendors is now a fully fledged video recording setup, with
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  • The four-part harmony that made the ITSM Global Podcast sing in New Orleans

    The four-part harmony that made the ITSM Global Podcast sing in New Orleans

    A tireless team, great hosts, smart guests and supportive vendor sponsors How many ITSM and technology professionals does it take to screw in the light bulb? If the light bulb is the ITSM Global Podcast and the term “professional” is used loosely, then, in New Orleans, it took 4 GoTo Marketers, 2 amazing hosts, 29
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  • No Tricks, Just ITSM Treats

    No Tricks, Just ITSM Treats

    I think the ITSM “Voodoo Queen” used her power for good this year! As a result, we are all very excited to be recording FUSION 15 podcast episodes next week in her hometown, New Orleans. We have some amazing guests lined up and, as always, I am sure we will have a few surprises. This
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  • Getting Engaged in Las Vegas

    Getting Engaged in Las Vegas

    Las Vegas might lose its shine when you head there for the third time in one year, but when the AllThingsITSM Global Podcast team was invited to record conversations at BMC Engage we found some new shiny things to focus on. Some may think of BMC as a mature company that is not about innovation
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  • Connecting IT through ITSM

    Connecting IT through ITSM

    Our Digital Journey starts at BMC Engage Having been in IT for over 20 years, the digital journey for the enterprise is a very exciting place to be these days. The convergence of technology with consumer patterns is changing the way business operates. For those who embrace and deliver on this successfully, it can be
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  • The SITSMas Miracle

    The SITSMas Miracle

    ITSM to the rescue! When we announced that the AllThings ITSM Global podcast team would not be able to get to SITS15 to record conversations with people from the ITSM community, the response was fast and overwhelming. So many people offered solutions and support to try to get us there, but in the end two
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