Overcoming Dependence on IT Departments with No-Code Workflow Automation

No-Code Workflow Automation Can Help IT

Learn how IT departments can ease burdens with no-code workflow automation in this primer.

Most IT teams are overwhelmed. They have to do their work and deal with multiple requests from various departments every day. And as more organizations adopt digital transformation, they are racing to improve the customer experience and create a culture of innovation to succeed in rapidly changing marketplaces–which means more work for IT teams.

No-code automation allows citizen developers to build the required applications without technical knowledge, taking the load off IT departments. According to research, low code/ no-code solutions can reduce development time by 90%. With a no-code automation platform, users can build workflows and efficiently manage their day-to-day tasks. The platform allows business teams and IT teams to work together to rapidly develop and deliver enterprise software solutions that allow organizations to adapt to change quickly. 

Why No-Code Workflow Automation?

Unlike low-code workflow software, no-code software doesn’t require programming. The workflow software allows subject matter experts to design processes, automate workflows, and streamline business operations. And they do all this without knowing how to code.

No-code automation software helps IT teams reduce their development backlog, which means they can focus on security, authentication, and integration. They don’t spend much time developing prototypes, designing user interfaces, deploying hard-coded applications, and debugging code.

No-code platforms allow IT teams and business teams to focus on their strengths, helping organizations quickly adapt to changing customer needs, accelerate digital transformation, and respond to competitive threats. Companies no longer have to wait months to develop new workflow applications that address short-term and long-term business objectives.

How Does It Ease the Workload for IT Departments?

No-code workflow software speeds up the time it takes to develop business workflow solutions. This means solutions are created when the business actually needs them. Business users design and deploy the applications without imposing their requirements on the IT department. No-code workflow software expedites the delivery of new workflow solutions. It eases the burden on IT by empowering non-technical users. Business users can build workflow applications without writing a single line of code.

No-code software creates a win-win situation for IT teams and business teams. Business users can harness the power of workflow automation for their organization. The solutions are not coded and developed within the IT department, and instead, business users create new workflow applications to meet their own needs.

Benefits of No-Code Workflow Software

Better Use of Company Resources

According to a past Gartner research study, the demand for enterprise mobile apps surpasses IT’s capacity to deliver by five times. And since the majority of a company’s IT budget is spent on the maintenance of legacy systems, there’s usually little left over for innovation and new application development. 

A no-code workflow platform allows workers without IT skills to quickly create new solutions without engaging the IT department. The software equips business users with new tools and skills and empowers them to take ownership of workflow automation.

Faster Problem-Solving

Workflows are usually created to enhance processes and ensure that the right results are achieved, and error-prone manual processes are eliminated. Automation improves the efficacy of workflows, but a few bottlenecks are bound to arise–because applications require constant modifications. This is where no-code business automation tools come in and empower business users to fix issues that arise in the workflows. No-code software allows for simplified resolution of issues and ensures that precious time is saved.

Better Metrics and Reporting

Business users can use no-code software to create detailed reports from the data collected by automated workflows–because the metrics are accurate. They can generate reports in real-time using graphics and visual aids that are easy to understand. No-code tools don’t churn out a sea of numbers and incomprehensible data, they tell you exactly what you need to know. 

This ensures users have better control over workflows and gain insights on how to improve them. It becomes easier to track the progress of automated workflows, which leads to informed decision-making, transparency, and accountability. In addition, when users can modify their own software and collect any data they want, developing solutions doesn’t seem so daunting.

Quicker Application Development And Delivery

Lockdowns, quarantine, and remote work conditions forced organizations to adopt digital transformation rapidly. And as organizations continue to embrace digital transformation, they become software-driven. Many organizations used to hire developers to hand-code software in the past, but no-code software has done away with this. 

IT and business leaders have realized that eliminating hand-coding leads to faster and better results. Visual editors, form templates, built-in connectors, ready-to-use code snippets, and other tools help citizen developers roll out new applications quickly.

A Case Study on the Impact of No-Code Workflow Software

The Pennsylvania Department of Community and Economic Development needed a web-based application to track and rank municipalities according to financial distress. The organization assists municipalities in Pennsylvania experiencing severe financial difficulties in ensuring citizens’ welfare, health, and safety.

However, municipality ranking was done manually and was highly time-consuming. The organization started looking for solutions, but every vendor they approached was expensive–quoting much more than the allotted $250,000 budget. It decided to use a no-code platform to create a solution and ended up spending less than $50,000. Today, it uses its Early Warning System to calculate financial distress factors and rank Municipalities based on predefined rules. 

No-Code Workflow Software is the Future of Work

Companies with traditional IT approaches struggle to balance new app creation with IT employees’ heavy workloads. Meanwhile, new business models and disruptive technologies continue driving the need to innovate quickly to remain competitive. In days to come, more application development will be done by citizen developers using no-code platforms. It will provide the required governance for application development across business functions.

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Chintan Jain

Chintan Jain

Chintan Jain is the Associate Director of Product Marketing at Kissflow Workflow, a unified platform that enables organizations to manage all types of work in one place. Chintan is a skilled marketing practitioner who writes extensively on topics like workplace technologies, work management, and the digital workplace. He also actively contributes to various business and technology platforms.