• Is ITIL Worth It?

    Is ITIL Worth It?

    For the past 30 years, the IT Infrastructure Library (ITIL) has been promoted as “the standard” for how IT organizations should operate. Companies have adopted ITIL processes. IT employees have sought ITIL certification, and IT systems and taxonomies have been framed in an ITIL context.  That was great in the era of legacy IT systems,
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