• Podcast Audiences Continue to Grow in US

    Podcast Audiences Continue to Grow in US

    The Podcast medium continue to grow as a means for exploring views and getting news, particularly among young adults. Nearly one in 10 US adults downloaded or listened to a podcast in the last 30 days – a young, well educated, and highly successful audience that relies on both digital and traditional media. Compared to
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  • I looked in the ITSM rear view mirror for AllthingsITSM

    I looked in the ITSM rear view mirror for AllthingsITSM

    Here is what I saw What an amazing year for the team at AllThingsITSM. What started as a spontaneous chat with a few industry legends at Fusion14,  with the audio recorded on an iPhone 4, video captured with the laptop webcam and with a backdrop of different vendors is now a fully fledged video recording setup, with
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  • itSMF UK – New Leadership, New Vision

    itSMF UK – New Leadership, New Vision

    There is no easy way to say it, but the IT Service Management Forum globally has been having a tough time, with the exception of a very few chapters. The forum is at a crossroads where it needs to prove its relevance to its members or pack up and go home – wherever that may
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  • Almost like being there

    Almost like being there

    One of the things I love about working on the AllThingsITSM website and podcast is the opportunity I get to work with some great people and attend top-class industry events. It is a few years since I have had the chance to attend the itSMF UK annual conference, but thanks to our premier sponsor, Cherwell
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