• The Project: A Possibly Recognizable ITSM Fairy Tale

    The Project: A Possibly Recognizable ITSM Fairy Tale

    One day, the boss forgot his password My name, for this tale, is Nate. I’m an ‘Admin’ (for people not systems). Note I said “the” boss; I work for eight of them and five are male, so technically I am not singling one out for any later “coaching” on the ethics of airing any issues
    Read More…

  • Project Output vs. Project Outcome

    Project Output vs. Project Outcome

    Rearranging the Deckchairs on the Titanic From time to time I give a talk called ‘Rearranging the deckchairs on the Titanic’ for project managers. For instance, for the PMI communities in Singapore and Poland. The title is a reference to how some project managers are so focused on delivering the project output, that they neglect
    Read More…

  • A Project Management Parable

    A Project Management Parable

    Project Chicken From time to time, particularly at project management conferences, I tell a little story about when my father, in his late eighties, decided that he wanted to start keeping chickens. This was a couple of years after my mother died, shortly after their sixtieth wedding anniversary. He lived independently on the outskirts of
    Read More…

  • How does personality affect your projects?

    How does personality affect your projects?

    Taking time out to observe It’s strange how we change as get older, for example history used to be my least favourite subject but now, all of a sudden, I can’t stop watching history documentaries. What’s happening to me? As I get more mature (I used to get older now I have decided to mature
    Read More…

  • Five Ways to Improve Your Project Plan

    Five Ways to Improve Your Project Plan

    All over the world, promising projects quickly morph into unmanageable creatures, exceeding budgets and eating up time. In response, the collective finger of blame points to everyone’s favorite excuse: bad planning. If poor planning is responsible for failure, then it would stand to reason that good planning should be the savior. So many of us
    Read More…

  • Idea through to Delivery –  Part two

    Idea through to Delivery – Part two

    Projects from a Service Management Perspective  In this second instalment we continue to move through the stages of an IT project starting with the build phase. Read the first instalment here. Build While the build is being undertaken ensure that the project manager and solution architect perform solution awareness sessions with the service desk, all
    Read More…

  • Projects from a Service Management Perspective – Part 1

    Projects from a Service Management Perspective – Part 1

    Idea through to Delivery  I’ve seen too many IT projects fail and too many business driven projects pushed into production only to give IT headaches. We need to stop this. Too often organisations operate with the approach that an half-thought-through idea leads to a corridor conversation with somebody in IT to a solution being imagined
    Read More…