• Five Value Chain Examples for the Modern Company

    Five Value Chain Examples for the Modern Company

    The leaders of modern business are intently focused on value creation. Increased competition and other market pressures combined with rapid technology evolution are forcing companies to become more agile in order to survive.  But to what end?  It isn’t agility that leads to business success.  Agility just means you can react faster.  It’s the results
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  • Why do you need a CMDB Tool in 2020? Five Companies to consider

    Why do you need a CMDB Tool in 2020? Five Companies to consider

    Why do you need a CMDB tool in 2020?  ITIL has been around for over 30 years touting the virtues of a configuration management database (CMDB) to help you manage your IT environment and to serve as the core of your IT Service Management (ITSM) processes.  Is this guidance still relevant, or have modern IT
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  • Is the GSA Schedule for you?

    Is the GSA Schedule for you?

    If your company is seeking to do more business with government customers in the United States, the GSA schedule may be the right tool to help you.  GSA schedules are your direct link to the government contracting community. Being on the GSA schedule makes landing federal government work easier and faster for everyone involved.  Schedule
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  • Is ITIL Worth It?

    Is ITIL Worth It?

    For the past 30 years, the IT Infrastructure Library (ITIL) has been promoted as “the standard” for how IT organizations should operate. Companies have adopted ITIL processes. IT employees have sought ITIL certification, and IT systems and taxonomies have been framed in an ITIL context.  That was great in the era of legacy IT systems,
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  • What to expect from Artificial Intelligence in 2020 and beyond.

    What to expect from Artificial Intelligence in 2020 and beyond.

    The term “Artificial Intelligence” was coined in 1955 by John McCarthy. This technology has been around for a while. However, we have seen a dramatic rise in its popularity and adoption in the last few years. From self-driving cars to chatbots – Artificial Intelligence (AI) is everywhere! According to the latest statistics on AI, the
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  • 5 ways enterprise work management accelerates digital transformation

    5 ways enterprise work management accelerates digital transformation

    The heat is on, IT leaders. According to the U.S. Department of Commerce’s Bureau of Economic Analysis, the digital economy is growing at an average annual rate of 5.2%. That’s three times the growth rate of the American economy at large. At the same time, 84% of enterprise workers say that today’s businesses are missing
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  • The Impact of Automation on Employment

    The Impact of Automation on Employment

    The robots are coming – and with them, a change in how work is conducted, organized and divided between humans and machines. But what will the impact of automation on employment really be? Most analysts agree that many jobs will be lost to automation – while many more will also be created. However, as the
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  • Will My Job Be Automated?

    Will My Job Be Automated?

    Will my job be automated? It’s a question that nearly all of us should be asking ourselves as AI and automation technologies continue to advance, and robots replace millions of workers worldwide. Assembly line workers are being automated away by physical robots, administrative assistants by software robots, customer service personnel by chatbots. Even lawyers are
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