Ryan Schmierer

Ryan Schmierer is a recognized industry thought leader in the areas of Digital Transformation, IT Strategy, Service Management and Operations. An accomplished Business and Enterprise Architect, he is presently the Principal Consultant for RS Consulting NW, based in Seattle, WA Ryan is formerly the Business Architect and Director of Business Programs for corporate IT at Microsoft and before that spent 14 years with Cisco Systems as a Business Architect and Project Manager. Ryan is a contributing author of The Open Group IT4IT Reference Architecture industry standard and is a recognized speaker and writer on topics of IT Transformation and Emerging Trends in Service Management.

Is ITIL Worth It?

For the past 30 years, the IT Infrastructure Library (ITIL) has been promoted as “the standard” for how IT organizations should operate. Companies have adopted

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