Terry Brown
Terry is an experienced product management and marketing professional having worked for technology based companies for over 30 years, in different industries including; Telecoms, IT Service Management (ITSM), Managed Service Providers (MSP), Enterprise Security, Business Intelligence (BI) and Healthcare. He has extensive experience defining and driving marketing strategy to align and support the sales process. He is also a fan of craft beer and Lotus cars.
Latest from Terry Brown
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Chaos Engineering: Building a Business Case for Chaos
Resilience. Today’s distributed software systems need more of it. Unstable applications and fragile architectures lead to outages – and outages cost companies big bucks. As John Allspaw, Co-Founder of Adaptive Capacity Labs, puts it: “‘Resilience’ is the story of the outage that DIDN’T happen.” Chaos engineering, which involves conducting thoughtfully-planned failure injection experiments to teach
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How AI Is Changing the Cybersecurity Landscape
Artificial intelligence (AI) is proving to be one of the most influential and game-changing technology advancements in the business world. As more and more enterprises go digital, companies all over the globe are constantly engineering new ways to implement AI-based functions into practically every platform and software tool at their disposal. As a natural consequence,
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3 Biggest Challenges for Data Integration
Developing a big data strategy is a far from simple task – but it’s one that needs to be completed sooner rather than later if you want to remain competitive in the coming years. Over time, companies have collected and compiled a huge volume of data. From the very first moment they started recording transactional
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IT Chronicles Top 12 Blogs of 2018
At IT Chronicles, we publish a huge amount of IT- and business-focused content for our tens of thousands of monthly readers to enjoy, learn from, and get inspired. Our blogs range from timely thought-leadership articles to business software reviews, checklists and how-to guides, and cover everything from ITSM, digital transformation, AI, cybersecurity, and much more
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How AI Can Supercharge Customer Service
What separates a regular customer from a loyal brand advocate? Great customer service, that’s what. As such, it should be no surprise that many forward-thinking companies are already experimenting with artificial intelligence (AI) technology to improve their processes and service their customers better. Primarily, AI is currently being deployed in customer service as a means
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Harnessing the Power of IoT to Drive Business Growth
The Internet of Things – commonly referred to as IoT – is drastically transforming the way society functions and how businesses are run. Be it manufacturing, transportation, telecoms, logistics, retail, finance or healthcare, IoT technology is on course to disrupt practically every industry, and it’s opening up new opportunities for businesses the world over. According
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5 Great Tools for Increased Employee Engagement
Employee engagement has been a hot topic over the past ten or more years, as new generations (those pesky millennials) have entered the workforce seeking new opportunities and upward mobility. And it’s no surprise. Employees, of course, spend more of their waking hours at work than they do at home with their friends and families,
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5 Top IoT Influencers to Follow in 2019
It’s no secret that the Internet of Things (IoT) is growing at an exponential rate. From connected vehicles to wearable gadgets, RFID sensors in goods, warehouses and manufacturing plants, and a whole host smart devices for both the home and office, we are fast approaching a world where everything and everybody will be constantly connected.
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