Thorsten Manthey is passionate about IT Service Management, ITSM governance and cultural and organizational transformation. Thorsten has worked across multiple industries including health care, pharmaceutical, oil and gas, financial services, insurance and telecommunications in North America, Europe and Scandinavia. Thorsten holds a Master’s degree in Computer Science and Engineering and is an ITIL V3 Expert and ITIL V2 master, and a Certified Change Management Professional (CCMP). Thorsten speaks English, German and Swedish and is an international speaker and presenter.
Latest from Thorsten Manthey
If you think ITSM Governance is scary or is a monster you have to face – you are wrong! ITSM Governance is the capability an organization needs to establish so they can kill and stop feeding many scary monsters they are facing today (i.e. process, technical, people, partner or other challenges). Governance has moved to