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Blog

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Saint Petersburg, RUSSIA - August 25: Fragment Big Grand Maket R
ITSM
The Model Train-set Syndrome
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project management
Technology
Idea through to Delivery - Part two
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A yellow folder with the label Requirements
ITSM
ITIL as a requirement
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Who Are You ?
ITSM
The Things We Forget When We Change (Part two)
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fans
ITSM
Fred Luddy - The E F Hutton of ITSM
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change management
ITSM
The things we forget when we change (Part one)
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change management
ITSM
Pitfalls to avoid when implementing Change
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Service desk
ITSM
Service Desk - Shift Left! And Then Again!
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service management
ITSM
Service Management - A whole thing that just works is often better than perfect pieces
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ITSM
ITSM
Password reset – is it a change or a service request?
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modernising service management
ITSM
Be part of the same dream - Service Management
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IT Strategy
ITSM
IT Strategy: Where are we going?
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