Blog

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Blog

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Latest Topics

Cloud computing

ITSM

Getting on with the job

service request catalog

ITSM

Do Your Policies Enable or Inhibit Your Customers?

ITIL

ITSM

So, are we there yet? Is ITIL as successful as we hoped?

3d number three 3 symbol with rustic gold metal

ITSM

A trilogy - The 1 hour Service Improvement Plan - Part 3

IT Service Management

ITSM

A Trilogy - The One-Hour Service IT Service Management Improvement Plan

ITSM

ITSM

Vision Matters: Five ITSM Lessons to Consider

service management

ITSM

Easier Done than Said - service management

ITIL Training - are we letting the turtles die?

ITSM

Let the Turtles Die! - What is happening to ITIL training?

vision, mission and service management

ITSM

Mission/Vision: Driving Factors for Service Management

ITIL - the future through a crystal ball

ITSM

The ITIL scene: looking back, looking forward - looking good?

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