-
Service Management in a Changing World
I think that most people would agree that service management is in the midst of a period of exciting and significant change. But are these changes the same or different in different geographies? I was recently asked about the variations in service management practices across different countries, in particular in the Asia-Pacific region, where I live.
Read More… -
A Guide to Data Recovery – Are you Prepared?
Data loss and corruption can be incredibly devastating for any business or team. There’s the chance it could eliminate hundreds — if not thousands — of hours of work, and compromise vital documents, files and additional data. The best way to deal with such problems is to establish and deploy a data backup plan, well
Read More… -
TWiTIoT: This Week in The Internet of Things – Better Security for IoT Devices. For Users? Not So Much
Greetings, and welcome. This week, a promising new approach to more interoperability and security for IoT devices, and yet more proof users need help with passwords. Lots of help. Soon. And often. As always, your thoughts, reactions, and suggestions welcome. Just send a quick email to medortch@dortchonit.com. And for more on the IoT and IIoT,
Read More… -
Gartner Magic Quadrant for IT Service Management
Has the Gartner Magic Quadrant Lost Its Magic? If you’re an IT decision maker, one of the most valuable tools you can have is accurate, timely information about your environment, your users, and the solutions you choose. One of the most respected sources of this information has long been Gartner. And some of their highest-profile
Read More… -
FixStream and Cherwell Collaborate to Automate the Detection and Resolution of IT Issues
FixStream, a pioneer in solutions for Artificial Intelligence for IT operations (AIOps), and Cherwell Software, a global leader in enterprise service management, today announced a strategic collaboration designed to accelerate digital transformation. The two companies will integrate their technologies to provide customers with a next-generation IT Operations solution leveraging machine learning with workflow automation to help
Read More… -
Blockchain Revolutionising the Mapping Industry
The way that maps are generated updated and distributed may be about to change, thanks to Blockchain Hyperion, an open blockchain-based mapping architecture, has ambitious plans to fundamentally transform how maps are made – and how the global market for maps and map technology operates. Hyperion’s unique technology, which enables a completely decentralized, self-governing global
Read More… -
Digital Transformation Readiness Increasing in Service, Manufacturing and Energy Sectors
A new study shows that the rate of readiness for digital transformation has increased substantially since 2015. Companies are budgeting for digital transformation with funded projects in analytics, mobile, IoT and other technologies. IFS, a global enterprise applications company, has released a primary research study of 200 North American manufacturing executives which reveals more than half
Read More… -
How IoT And Artificial Intelligence Are Changing Homes
90% of US consumers now own some form of smart home device, which is a testament to the fact that IoT has reached mass adoption in the consumer space. With the introduction of artificial intelligence in IoT devices such as Alexa that can learn the patterns of behaviors in users, more homes will see the combination
Read More…
