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Does Technology Make Us More Alone?
Technology has made the world more “connected” than ever before. The internet, combined with all the nifty gadgets we use to plug in to it, has given us greater access to information, increased opportunities for interactions through social media, and enabled us to pay our bills, do our shopping, and even play games with people
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Computer Skills to Put on Your Resume
In the digital economy, technology is constantly changing how we live, work and consume, and there’s barely a job in existence that doesn’t require a basic understanding of computers, and many involve intermediate to advanced computer skills. For some positions, the required skills may be as basic as sending emails or posting tweets. For others,
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How Many Skills to List on Your Resume?
Maybe you’ve just graduated. Maybe it’s time for a career change. Maybe a position at an exciting and forward-thinking company has just been posted on LinkedIn. Maybe you’re looking for a higher salary. Either way, it’s time to dig out your resume and get ready to start crafting your application. And so here comes the
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What Is a 360 Degree View of the Customer and What Should You Do with It?
Companies of all stripes have been talking about the “360 degree view of the customer” for several years. But what does the 360 degree view really mean, and why is it so important for businesses to achieve it? Well, as you will no doubt remember from your math lessons at school, a perfect circle is
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Customer Experience Vs. Customer Service – Proactive Vs. Reactive
Customer experience (CX) is becoming the number one business differentiator and driver of growth. It is the battleground upon which customers are won and lost. Research suggests that by 2020, CX will even overtake price and product as the main reason why consumers choose one company over another. In fact, 81% of customers are already
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Systems Thinking: The Vocabulary, Tools and Theory
What’s the best way to solve a business problem? Breaking it down into bite-sized chunks, or taking the 40,000-foot view of the situation? The former is what we might consider to be the traditional problem-solving approach – separating a problem into smaller components and analyzing the parts individually. However, more often than not – especially
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Data Science Vs. Machine Learning – The Differences and Overlaps
As big data starts to mean big business opportunities for companies around the globe, the demand for professionals who can sift through the goldmines of data is growing in kind. According to a January report from Indeed, postings for data science jobs grew 31% year-over-year in December 2018 – and show a massive increase of
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What Are the Core Characteristics of Big Data?
What Are the Core Characteristics of Big Data? It’s been an industry buzzword for well over a decade, is described as the new gold rush for businesses, and has even entered the mainstream public lexicon – but what is big data? Well, the short answer is that it’s simply lots of data. Lots and lots
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