Employee engagement has been a hot topic over the past ten or more years, as new generations (those pesky millennials) have entered the workforce seeking
From politicians to businesses to sports teams to families, there is probably no greater challenge than that of establishing and maintaining good lines of communication.
On June 28, I will have the honor of joining Rob Young, Senior Director of Product Marketing at Astound and former lead IT service management
Create a Culture Supportive of IT Teams Identifying and keeping great staff and members of your team, and making sure they stay on with the
Everything changes, but it all stays the same I have been working in IT Service Management (ITSM) since 2000 – I managed to join the
An organization is a complex being with unique thought patterns that impact on every decision made and every action taken. The body cannot follow where
IT Chronicles