Fred Luddy – The E F Hutton of ITSM
E F Hutton has nothing to do with ITSM. However, he was well known for a series of commercials created in the 1970s with the
E F Hutton has nothing to do with ITSM. However, he was well known for a series of commercials created in the 1970s with the
Top 3 change management initiatives we forget to leverage for business benefit Sometimes it is easy to lose track of why we are performing a
You can’t avoid change. Whether in life or at work, it’s always happening: Change! When it directly impacts your job, or should I say, a
Service Desk 360 recently conducted a survey with the purpose being to collect different views and wants across the IT department; from the IT Director
Service Management – Old isn’t always out of date Things have always changed, but for human society the rate of change over the past 40
Let me apologize from the start for attracting your attention by this title. I will not answer that question. An ITSM thread on a social
How innovative is your IT organization? Are you looking at ways to embrace current technologies and use them to make your business or organization more competitive in
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