• Systems Thinking: The Vocabulary, Tools and Theory

    Systems Thinking: The Vocabulary, Tools and Theory

    What’s the best way to solve a business problem? Breaking it down into bite-sized chunks, or taking the 40,000-foot view of the situation? The former is what we might consider to be the traditional problem-solving approach – separating a problem into smaller components and analyzing the parts individually. However, more often than not – especially
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  • Data Science Vs. Machine Learning – The Differences and Overlaps

    Data Science Vs. Machine Learning – The Differences and Overlaps

    As big data starts to mean big business opportunities for companies around the globe, the demand for professionals who can sift through the goldmines of data is growing in kind. According to a January report from Indeed, postings for data science jobs grew 31% year-over-year in December 2018 – and show a massive increase of
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  • What Are the Core Characteristics of Big Data?

    What Are the Core Characteristics of Big Data?

    What Are the Core Characteristics of Big Data? It’s been an industry buzzword for well over a decade, is described as the new gold rush for businesses, and has even entered the mainstream public lexicon – but what is big data? Well, the short answer is that it’s simply lots of data. Lots and lots
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  • What Is Customer Experience, and Why Is Good CX So Important for Good Business?

    What Is Customer Experience, and Why Is Good CX So Important for Good Business?

    Focus effectively on customer experience (CX) and your business will witness significant performance improvements across the top- and bottom-line. This is the key takeaway from a recent study by Forrester Consulting, which established that experience-led businesses have 1.6x higher brand awareness, 1.9x higher order values, 1.6x higher customer satisfaction rates, 1.7x higher customer retention rates,
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  • What Is Data Analytics?

    What Is Data Analytics?

    The business world is becoming increasingly data-driven, and, as time goes on, that world is only going to be swamped with even more data as it pours in from a multitude of sources. Most organizations today realize that if they capture and store all of this data, they can apply data analytics to gain significant
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  • Top 5 Online Resources for Great Data Analytics Courses

    Top 5 Online Resources for Great Data Analytics Courses

    Data analytics is becoming a red-hot field, with demand for data scientists and analytics experts continuing to grow strongly in 2019. According to IBM, the number of jobs for data professionals in the US will increase to over 2.7 million by 2020 as more and more organizations seek new recruits with the skills to exploit
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  • An Introduction to Systems Thinking

    An Introduction to Systems Thinking

    One of the biggest breakthroughs in understanding the complexities of an organization can be found in the field of systems thinking. All organizations strive to be as efficient, productive, and profitable as possible. However, in attempting to be so, one of the biggest challenges leaders face is successfully orchestrating the many different divisions, teams and
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  • Data Analytics Vs. Data Analysis: What’s the Difference?

    Data Analytics Vs. Data Analysis: What’s the Difference?

    You say to-mah-to, I say to-may-to, but we can call the whole thing off because, no matter how we pronounce the word, both you and I are referring to the same thing – a plump red fruit that tastes good in a sandwich. There’s no real dispute here – just a variation in pronunciation. What
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