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Computer Skills to Put on Your Resume
In the digital economy, technology is constantly changing how we live, work and consume, and there’s barely a job in existence that doesn’t require a basic understanding of computers, and many involve intermediate to advanced computer skills. For some positions, the required skills may be as basic as sending emails or posting tweets. For others,
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5 Customer Service Tools to Boost Your Business
Customer service has never been more crucial. In today’s highly-competitive business environment – much of which is now being battled out online – customer experience has become the number one business differentiator and driver of growth. Customers are looking for the ultimate experience when deciding which brands to buy from and do business with, and
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21 SysAdmin Influencers, Bloggers and Geeks to Follow
Being a SysAdmin can be a thankless role, with maybe a pizza party if the day’s/week’s work go right, but plenty of notoriety when stuff hits the fan. Each year, SysAdmin Appreciation Day is our opportunity to celebrate the often-forgotten heroes of many IT departments. The men and women who keep the lights working, the
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IT-Wise, Business-Foolish? Time to Look at the Bigger Picture
The IT industry invests heavily in finding better ways to deliver IT services. Yet the business only realises value from IT services when they make effective use of the information that IT services provide. And this is often not the case. But is IT the business’ keeper or does the buck stop when IT services
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Users left to their own devices – super duper user to the rescue
Improving business productivity by investing in user skills Often, when an IT user’s work is hindered by an IT malfunction, the knee-jerk reaction is to dive into the information system to look for the cause. But did you know that almost half of ‘IT problems’ are caused by poor use? Surprisingly, there is not much
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