• ITSM Governance is not a Scary Halloween Monster

    ITSM Governance is not a Scary Halloween Monster

    If you think ITSM Governance is scary or is a monster you have to face – you are wrong! ITSM Governance is the capability an organization needs to establish so they can kill and stop feeding many scary monsters they are facing today (i.e. process, technical, people, partner or other challenges). Governance has moved to
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  • Gaining the edge, shaping the future

    Gaining the edge, shaping the future

    ISACA South Africa Annual Conference The theme of the ISACA South Africa annual conference held in Johannesburg was ‘Gaining the edge, shaping the future’. The event included tracks covering (Cyber) Governance, IS Audit, Privacy & Security, Women Leaders in Technology and Cybersecurity. This is a summary of the key takeaways from the sessions I attended.
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  • Governance shouldn’t be ‘Us & Them’

    Governance shouldn’t be ‘Us & Them’

    My last blog on this site was linking sports – total football in that case – to the ideas behind DevOps. Maybe that got me thinking about sports and ITSM topics. Whatever the reason, an allusion came to me in a recent training course when a discussion opened up around governance. One of the delegates
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