ITSM

Explore the latest in ITSM tools, methodologies, and processes.

Latest Topics In ITSM

A great group of people got together to discuss the state of ITSM at the itSMF Norway conference

The State of the ITSM Union

There is a lot to learn in a workshop by Charles Betz at this year's itSMF Norway conference

Superheroes at the itSMF Norway conference 2016

When it comes to product ownership, it takes two to tango- the business and IT

Full Product Ownership

Searching for the ITSM silver bullet

ITSM Jones and the Search for the Silver Bullet

You can have your ITIL Expert cake and eat it too

You can have your ITSM Expert cake and eat it too

Cookies Factory

Repair faulty cookies or fix the equipment?

targeted learning that touches all learning styles has the best chance of impacting continual individual improvement

Continual Individual Improvement (CII)

There is a lot to learn in a workshop by Charles Betz at this year's itSMF Norway conference

Where does Service Management fit in a Digital World?

successful event management requires that both sides work together to achieve a successful outcome - 'one hand washes the other'

A Series of Symbiotic Event (3rd)

Sensing Supernatural Energy

This is the Dawning of the Age of IT Enlightenment

Explore our topics

Business Continuity

Customer Relationship Management (CRM)

Customer Service

Digital Transformation

Information and Communication Technology

Information Security

Project Management