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  • Fingerprint Security on Electronic Devices – is it Really Secure?

    Fingerprint Security on Electronic Devices – is it Really Secure?

    Are you confident that the fingerprint security on your electronic devices is keeping them secure and you safe from intrusion? New research may give you some cause for concern! No two people are believed to have identical fingerprints, but that may not be enough to keep your devices safe. Researchers at the New York University Tandon School
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  • The Fourth Industrial Revolution – Data is Critical

    The Fourth Industrial Revolution – Data is Critical

    The Second Machine Age Data collection, analysis and utilisation is going to be the key to directing technological change strategies that will improve lives and increase productivity. The Second Machine Age, also called the Fourth Industrial Revolution is accelerating, fuelled by advances in artificial intelligence and information technology. It will transform nearly every occupation—from teaching
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  • Almost like being there

    Almost like being there

    One of the things I love about working on the AllThingsITSM website and podcast is the opportunity I get to work with some great people and attend top-class industry events. It is a few years since I have had the chance to attend the itSMF UK annual conference, but thanks to our premier sponsor, Cherwell
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  • Open Source Guides for the Enterprise from Linux

    Open Source Guides for the Enterprise from Linux

    The Linux Foundation, the nonprofit organization enabling mass innovation through open source, has released the first six in a series of Open Source Guides for the Enterprise, created to help executives, program managers, developers, attorneys and other decision makers learn how to best leverage open source. Developed by The Linux Foundation in collaboration with the
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  • Your Online Security – It is Time to Improve Your Password Habits

    Your Online Security – It is Time to Improve Your Password Habits

    Passwords – do you view them as vital protection of your personal data, or just an annoyance, to be made as simple as possible so you don’t forget them? Not protecting your information by using strong passwords is, ultimately, a mistake, and one that could cost you dearly in the future. Today is World Password
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  • Five Ways to Improve Your Project Plan

    Five Ways to Improve Your Project Plan

    All over the world, promising projects quickly morph into unmanageable creatures, exceeding budgets and eating up time. In response, the collective finger of blame points to everyone’s favorite excuse: bad planning. If poor planning is responsible for failure, then it would stand to reason that good planning should be the savior. So many of us
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  • Who is Your Customer?

    Who is Your Customer?

    Language is important Seemingly innocent questions can provide revealing answers. Just think about asking somebody in an IT department “Who is your customer?”. More often than not, the response will point to one or more business departments that the IT department supports. This positions the IT department as the business’ order-taker. The business demands; the
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  • Building Mobile Applications – 4 Start-Up Misconceptions

    Building Mobile Applications – 4 Start-Up Misconceptions

    Over the last couple of years, a smartphone has become a critical item for most people, as they are embracing it as their preferred medium for communicating, browsing, shopping online, and staying connected on social media platforms. With the tremendous growth of the smartphone market, mobile apps have become the backbone of many new businesses. As per the
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