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  • Learning to express yourself effectively – itSMF Norway 2016

    Learning to express yourself effectively – itSMF Norway 2016

    Elaine Eksvärd – an expert in rhetoric We all love hearing the professional keynote speakers at ITSM conferences. They are entertaining, usually give you something to laugh about and, something to inspire you, or maybe they were just someone famous and you can brag to your friends and family that you heard them speak. It
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  • Container Production Deployment Remains Sluggish

    Container Production Deployment Remains Sluggish

    Despite continued buzz for the potential of container technology, only 25 percent of enterprise companies actually use the technology in production, a negligible rise of only 3 percent from 2016, according to Cloud Foundry Foundation’s Global Perception Study. Home of the industry-standard platform for cloud applications, the Foundation surveyed more than 540 enterprise developers across
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  • DevOps – A History Lesson

    DevOps – A History Lesson

     “DevOps has been done before – Mainframe Endevor stands for ENVironment for DEVelopers and OpeRations.”  Anonymous Mainframer Why is Endevor spelled incorrectly? One evening at a conference, I was having dinner with a mainframer and asked him “why is Endevor spelled wrong?”  He simply stated, it is an acronym for “Environment for Development and Operations.” 
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  • itSMF Norway – Conference Programme is out!

    itSMF Norway – Conference Programme is out!

    Spoiled for Choice Having three key events in the IT Service Management global calendar happening at the same time is making life difficult for many of us who would like to be in more than one place at the same time. The itSMF Norway team is certainly not making life any easier! The caliber of
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  • The Digital Revolution – an Imperative for Business

    The Digital Revolution – an Imperative for Business

    Business must invest or fall behind Samsung has just released a new report which shows that businesses need to make investments to ensure that they are ready for the next wave in the digital revolution. The report reveals that by 2020 companies which have not opened their borders to competitors, innovators and a new generation
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  • The things we forget when we change (Part one)

    The things we forget when we change (Part one)

    Top 3 change management initiatives we forget to leverage for business benefit Sometimes it is easy to lose track of why we are performing a task or working toward a goal because we are so focused on completion. With this hyper-focused mindset we also often forget certain capabilities or advantages that may be available to
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  • Getting to Grips with Change Management – A chat with Greg Sanker

    Getting to Grips with Change Management – A chat with Greg Sanker

    With the itSMF Norway ‘Working 9 to 5’ conference mere days away, time to have a chat with another of the presenters from the event. Greg Sanker is someone I have followed on social media for quite some time and his insightful blogs and contributions to discussions on various platforms have made me realize that
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  • Behave yourself – the business-IT relationship

    Behave yourself – the business-IT relationship

    Guerrilla IT I conducted two pre-conference workshops about ‘Guerrilla IT’ at the itSMF Norway annual event in March 2015. The idea for Guerrilla IT emerged in conversations with itSMF Norway’s Sofi Fahlberg at a conference in 2014. We spoke about people feeling the need to make relatively low key and informal individual contributions to improving
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