• The 2017 State of DevOps Report – Read it NOW!

    The 2017 State of DevOps Report – Read it NOW!

    Essential Reading for IT Professionals It is virtually impossible to attend a technology conference in 2017 without DevOps being on the program in one form or another. DevOps practices are being adopted rapidly, the way we work in technology is changing, if we don’t accept this change and move with it then we will quickly
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  • Automation and the CMDB

    Automation and the CMDB

    Get in, go fast, crash quick…Who cares where you’re going! Speed and aggressiveness have been the approach for many organizations trying to “implement” Configuration Management; or should I say “CMDB”. For as long as I have been involved in Configuration Management, there have always been people out there pontificating on how “Automation will solve all
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  • IT Services Sector Revenue Set to Rise

    IT Services Sector Revenue Set to Rise

    The Freedonia group released research this week that predicts a positive outlook for the US technology services sector. Revenues for the IT services industry are forecast to rise 5.9% annually through to 2020. An even faster rate of growth is predicted for the leading infrastructure provisioning and management (IP&M) segment. This is driven by a
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  • Signing Your Life Away – What is in that Privacy Policy You Just Agreed to?

    Signing Your Life Away – What is in that Privacy Policy You Just Agreed to?

    We have updated our privacy policy When you open Twitter, Facebook or some other social media application, and that annoying message comes up “We have updated our privacy policy, continuing to use this site constitutes your acceptance of our policy”, do you ever go and read the policy to see what you are agreeing to?
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  • Containerization 101

    Containerization 101

    Containers and Their Benefits   At the 2016 Gartner Data Center, Infrastructure & Operations Management Show in Las Vegas, IT Chronicles’ Kirstie Magowan and Charlie Betz spoke with Mark Thiele from Apcera. They discussed enterprise-grade container management and how it can help companies to modernize legacy apps as well as managing containers in the Cloud
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  • Fusion14 – Presentations, Parties and Podcasts

    Fusion14 – Presentations, Parties and Podcasts

    And maybe a pub or two! Conferences are exhausting! Colleagues tell me how lucky I am to get to these events, and I know that I am…but it is not the holiday that many imagine it to be. Returning from Fusion14, the first thing I wanted to do was sleep after a whirlwind of learning,
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  • ITSM Future Readiness – Where is the Industry Headed?

    ITSM Future Readiness – Where is the Industry Headed?

    Anyone working in IT currently knows all too well that the way we work and the tasks we need to accomplish are changing at a dramatic rate. But is the work getting easier or harder? Earlier this year ManageEngine ran a global survey on ITSM Future Readiness, and one of topics they covered related to what
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  • Easier Done than Said – service management

    Easier Done than Said – service management

    Most languages/cultures have well-used phrases equivalent to the English “Easier said than done”. That indicates a universal understanding of the commonly massive difference between conceiving of an idea and delivering the result: think ‘I’d like a giant pyramid over there please”. Innovative ideas are a great starting point, but that’s all they are, much work
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