• IT4IT ™ – Maybe the best kept secret in business 

    IT4IT ™ – Maybe the best kept secret in business 

    IT4IT – Serious Experience! Recently, I had the opportunity to attend an event held by the secret society of IT and business professionals called “The Open Group”.  I am not sure what I was expecting – perhaps everyone in cloaks and alter praying masses. All jokes aside, I packed my best suit and shirts and polished
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  • High Performing IT Teams – The Key to Delivering Value

    High Performing IT Teams – The Key to Delivering Value

    For those who know my Warehouse (TWL) IT story you’ll know that things were a bit bleak in the early days. I had joined TWL from Deloitte with the expectation that as a CIO my role would be to lead a team that would use IT to provide competitive advantage and create value. However, what
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  • 5 Great Human Resource Information System (HRIS) Solutions Compared

    5 Great Human Resource Information System (HRIS) Solutions Compared

    HR departments juggle many duties and handle huge amounts of information pertaining to employees. As such, one of the best tools available to HR for storing, tracking and organizing this information is a comprehensive human resource information system – a HRIS. A HRIS is a powerful software program that enables HR professionals to effectively manage
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  • Continuous Deployment – The Final Step of Continuous Delivery

    Continuous Deployment – The Final Step of Continuous Delivery

    We are almost there.  Agile practice has driven the adoption of continuous build orchestrated by a continuous integration workflow.  Continuous build has led us to continuous test now driven by the continuous delivery pipeline.   The final piece of the puzzle is continuous deployment. Continuous build and continuous deployment have some factors in common.   The build
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  • IT Strategy: Where are we going?

    IT Strategy: Where are we going?

    How innovative is your IT organization? Are you looking at ways to embrace current technologies and use them to make your business or organization more competitive in its market space?  Do you have an IT Strategy for how to use technology to empower the business? Do you work with the business at a strategic level? While not
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  • Gartner Magic Quadrant for IT Service Management

    Gartner Magic Quadrant for IT Service Management

    Has the Gartner Magic Quadrant Lost Its Magic? If you’re an IT decision maker, one of the most valuable tools you can have is accurate, timely information about your environment, your users, and the solutions you choose. One of the most respected sources of this information has long been Gartner. And some of their highest-profile
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  • CSI – Buy One Get One

    CSI – Buy One Get One

    That’s right for unlimited time buy one CSI and you get a second free… (Yeah, I won’t give up my ITSM skills to be in sales anytime soon.) The reality is though, that for every CSI initiative you embark on, you get an additional benefit.  Every aspect of ITSM deals with two fundamental areas of
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  • IoT – A Bewildering Landscape of Solutions

    IoT – A Bewildering Landscape of Solutions

    The Internet of Things (IoT) is transformative and disruptive but the landscape of providers offering solutions to companies seeking to transform themselves with IoT technologies can be bewildering. They find themselves confronted by an incredibly complex and diverse supplier market from which to build IoT solutions. To address this challenge, suppliers are leveraging ecosystem partnerships to
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