• Tablet Computers – a Boon to Business, or Not?

    Tablet Computers – a Boon to Business, or Not?

    Since the use of tablet computers became commonplace earlier this decade they have been deployed in many industries with an expectation that they would increase productivity. A new study on their use in the pharmaceutical industry has looked closely at the benefits that have been achieved. Across the pharmaceutical industry, iPads have become commonplace for
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  • 55% of Organizations Unaware of Policy Violations in their Own Enterprise

    55% of Organizations Unaware of Policy Violations in their Own Enterprise

    MetricStream, an independent market leader in Governance, Risk, and Compliance (GRC) Apps and Solutions, today announced the results of its latest survey, “What Makes an Effective Policy Management Program?” The survey evaluated 260+ organizations across 15 industries to understand the ways in which organizations create, manage, and communicate policies, the challenges they face, and the
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  • Asian Shared Services Leveraging Digital Disruption and Automation

    Asian Shared Services Leveraging Digital Disruption and Automation

    Global and regional shared services leaders and practitioners will be gathering at the 20th Asian Shared Services and Outsourcing Week from 21-22 November 2017 at the Sands Expo and Convention Centre in Singapore to debate and discuss the future of Asian shared services in an increasingly automated and digital environment. “This year, we wanted to bring global GBS and SSCs
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  • Do Business Software Review Sites Help or Hinder?

    Do Business Software Review Sites Help or Hinder?

    Online information and business software reviews can often give conflicting pictures about the merits and drawbacks of commercial software applications. A business’s productivity and profit-making potential are greatly influenced by the quality and usability of the applications it uses. Business software buyers are therefore tasked with conducting thorough and proper research into the software that’s
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  • “Been Hacked? Now What?” New Session Announced for BraveIT Event

    “Been Hacked? Now What?” New Session Announced for BraveIT Event

    BraveIT organizers today announced the addition of three cybersecurity professionals to the Sept. 13 conference lineup in Chicago. Suzanne Magee, Jennifer Rathburn, and Michael Estevez will contribute their extensive experience and insights to a session titled, “Been Hacked? Now What? Lessons in Recovery.” During the session, they’ll review recommendations for organizations that, despite best efforts,
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  • The Impact of IoT in Marketing

    The Impact of IoT in Marketing

    Marketing has never been the same since the emergence of the Internet of Things. Truly, IoT has affected the way businesses market themselves in a great way.                                                    The IoT or the Internet of Things may sound like a business buzzword, but in truth it is a technological revolution that impacts everything people do. Furthermore, it’s
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  • Cognitive Technology – The Future of HR?

    Cognitive Technology – The Future of HR?

    Cognitive technology has far reaching implications in Human Resources – from hiring through on-boarding to HR operations, employee engagement and performance. According to an IBM report, HR executives are already recognizing the impact of this technology. There are several key areas where cognitive capabilities can be leveraged in the new HR era. Recently, IBM Institute
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  • Maintaining the Human Element when Automating Customer Service

    Maintaining the Human Element when Automating Customer Service

    Good customer service is all about providing positive, polite and timely responses to customers. It’s about solving customers’ problems and taking care of their needs by delivering professional, helpful, high-quality service and assistance before, during, and after their requirements are met. Promptness, politeness, professionalism and personalization are the four core tenets of solid customer service
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